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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,422 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,422 reviews

September 14, 2019

Amazing ! Love love love mrs. rose Bristol and Daniel ! Very sweet people! Toyota has a lot to offer with a lot of benefits ! Nice nice vehicles ! I highly recommend Jim Ellis Toyota ! Great customer servic More

by morgendaniel19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad you were pleased with all we had to offer. We look forward to seeing you in the near future.

September 14, 2019

Needed new tire Good experience with service center. Friendly service workers, the process was quick and the price was fair. Will return in the future for my car need More

by jforsyt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Very glad to hear you were pleased with your service and we look forward to seeing you next time.

September 13, 2019

Service of car Great people Amanda did great job so did the service technician didn’t have a appointment they were busy but got me out in a good time. More

by poppanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 13, 2019

Excellent experience! Reid was very friendly, but business focused. He communicated updates, and arranged for my transportation to and from Lush Nail Bar. I was able to get More

by im4uga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lovely young lady who drives the courtesy van, who’se name begins with D. She was very sweet.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 13, 2019

Quality Workmanship, but very PRICEY!!!! Your Service Center is very professional! Noah Peacock is a plus to Jim Ellis Toyota! Your prices are way too high, for your repair work!!!!! More

by rdavidrice54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

September 12, 2019

GREAT SALESMAN FAZAL WAS COURTEOUS AND FREINDLY WORK WITH THE SALES MANAGERS VERY WELL. DANIEL IN FINANCE COULD WORK ON HIS SALES TACTICS AN COMMUNICATIONS SKILLS More

by MASTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fazal Sher, Daniel Feliciano
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Hope you enjoy your new vehicle and we look forward to seeing you soon in our service department.

September 12, 2019

Sales Experience The sales experience was flawless with Robert Scott. I initially came in for Service and left with a brand new vehicle for my daughter. The Customer S More

by Allenky113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Scott, James Allen, Daniel Feliciano
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad to hear that your experience was great! We appreciate your business and look forward to seeing you in the near future.

September 12, 2019

Great experience, customer satisfaction awesome My self and wife visit this dealership just to inspect some cars window shopping, next thing this young man well dress shows, in a respectful manner t More

by tboygym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona, Paul Tolbert
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for the great review! Tell your friends and family to give us a visit soon. We love to provide the same excellent service to all our customers like you. Thank you.

September 12, 2019

5,000 mile check I had a 5 o’clock appointment and I got in on time and didn’t have to wait to long to get my vehicle pulled to the back... she was very efficient and More

by bathschebav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 12, 2019

It was a good experience Because I really didn't come in for a new car,but the sale person and supervisor,was able to work with me,and helped me to see that a new car could wo More

by pcullens90two
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Hope you enjoy your new vehicle and we look forward to seeing you soon in our service department.

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