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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

September 18, 2019

The Jim Ellis crew is awesome!! This dealership is the best ! I highly recommend them. The people here are awesome! They are like one big family. All I have to say is GO TEAM JIM ELL More

by cambronamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amanda Cambron, Paul Tolbert, Winston Jack, Noah Peacock
Sep 25, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 18, 2019

Bought a car from Javon Harris Javon Harris was already outside waiting on customers. I pulled up and Javon Harris was eager to help to me. We talked about what I needed and he was More

by Traci Merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

September 18, 2019

Great customer service Jeremy was awesome to work with when buying out truck. The finance guy was also awesome. Both of them went out of their way to make sure we got the be More

by kristene.sisson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Richardson, Daniel Feliciano
Sep 27, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for the positive review. My family and I feel truly blessed that I’m able to help so many good people through this dealership. If I can ever be of help to you or a friend or family member, please don’t hesitate to call or reach out to me.

September 18, 2019

Wonderful I give Leon a five-star rating for his detailed information about my Highlander. He answered all of my questions, was enthusiastic, and honest. We l More

by Brandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure helping with your vehicle purchase. I look forward to assisting you in the future.

September 18, 2019

360 deree service Ok let me be totally brutally and conpletely honest with you I would never expect anything short of the very best from this particular dealership More

by misp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback and loyalty to our dealership! We look forward to seeing you again in the near future!

September 17, 2019

Service Team I can always count on exceptional service at Toyota of McDonough and Reid (Service Team Employee) always goes out of his way to make me feel like more More

by yakinileggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feed back, glad to hear your experience was great! Look forward to seeing you in the near future.

September 17, 2019

Very good service , always deal with Amanda ....Always good n takes her time to explain things n treat me like a loyal customer...puts notes in for me to remember More

by s_eld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

September 17, 2019

Efficient. No pressure. I had an appointment. Noah helped me decide what else to have serviced besides the oil change. I love that you guys wash the exterior of the car. C More

by awashney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

September 17, 2019

STAFF IN SERVICE DEPT BEST SERVICE DEPT....BAR NONE. REID MILLIKAN SHOULD EITHER BE PROMOTED OR GIVEN A RAISE. HE'S KIND AND FUNNY, AND ALWAYS EXPLAINS AND SHOWS ME THING More

by mmajone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Sep 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad to hear that Reid is always there to help!

September 16, 2019

Awesome with satisfaction thank you great service. I will recommend others to visit the dealership because everyone working there is gracious and helpful and More

by Shirley G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton Hall, Amanda Cambron
Sep 17, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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