Jim Ellis Toyota of McDonough

Bought a beautiful car from Javon After the hassle of searching for a car; via word of mouth, online, and in person. I found myself here at Toyota of McDonough. And though I was hesita After the hassle of searching for a car; via word of mouth, online, and in person. I found myself here at Toyota of McDonough. And though I was hesitant on so many things that ply a part of car buying; I was put at ease and shown great patience with Mr. Javon and the Toyota family of McDonough. They did not hassle me at all, nor was there any pressure applied to putting me in a car. I can tell that my concerns were taken on by them as there own and I felt as if I was more than a customer. They were willing to price match & negotiate, etc. And the warranties are incredible! I am not only greatly for the experience, patience, and time; yet I am incredibly proud to say: IM AN OWNER OF A 2020 Toyota and love the way it drives, but most of all, the way it fits my budget. More

Quick oil change after work! Arrived at dealership at 5:10 p.m. To determine if an oil change was possible. To my surprise, I checked in my Prius and left before 6:00 p.m.! Also Arrived at dealership at 5:10 p.m. To determine if an oil change was possible. To my surprise, I checked in my Prius and left before 6:00 p.m.! Also, they honored a 1/2 off discount promotion from another Toyota dealership! More

The extra mile I experienced a great visit at Toyota McDonough! Although it was a bit lengthy due to many customers, the Tech who worked on my vehicle was knowledgea I experienced a great visit at Toyota McDonough! Although it was a bit lengthy due to many customers, the Tech who worked on my vehicle was knowledgeable and transparent on what steps I should take. Way to go Shane! You deserve highlight of the week! More

Great service The check-in line wait was a little long, however, they were providing exceptional service for another customer. We worked with a new trainee, and she The check-in line wait was a little long, however, they were providing exceptional service for another customer. We worked with a new trainee, and she did a nice job and verified her service with another service agent. Ou car was serviced and washed promptly and we were on our way. In addition, the service was free as part of the first two years service agreement. More

This was a good experience!!! Our dealer (Gerald) was very friendly and professional. He allowed us the opportunity to look for what we wanted, then readily answered our questions Our dealer (Gerald) was very friendly and professional. He allowed us the opportunity to look for what we wanted, then readily answered our questions about the vehicle we chose. He went above and beyond to ensure that we left with the car we wanted. This was by far one of the best car buying experiences ever. More

Purchased a car yesterday and was very pleased No haggle great customer service meet my every need I couldn’t ask for a better salesman and definitely will be telling all of my friends who they nee No haggle great customer service meet my every need I couldn’t ask for a better salesman and definitely will be telling all of my friends who they need to come see. Couldn’t ask for more!!!! Thanks Javon. More

OMG AWESOME!!! From the front end to the back I really enjoyed this visit. It wasn't as long as I expected at all. I was very pleased with the young man who assisted From the front end to the back I really enjoyed this visit. It wasn't as long as I expected at all. I was very pleased with the young man who assisted me with my paperwork and getting everything done for me. He encouraged me to make sure I look at the alerts that come up on the car and my email to make sure I come in when I'm supposed to for my maintenance. Thank you so much for this pleasant experience. He was also very funny and had a wonderful personality. The customer service was amazing as well. Be service Right next to Chick-Fil-A customer service😊. More

Everyone on the floor was friendly and accommodating. All the equipment on the car was explained and demonstrated. All members of the staff were friendly, in a natural, unforced, manner. We were given ti All the equipment on the car was explained and demonstrated. All members of the staff were friendly, in a natural, unforced, manner. We were given time to think and ask questions. More

Javon was awesome! This was my first time buying a car, and Javon really made it a great experience. He was really patient with me when I kept asking him to test drive c This was my first time buying a car, and Javon really made it a great experience. He was really patient with me when I kept asking him to test drive cars. I didn’t feel rushed or pressured into buying anything, and so I ended up buying a car with him the first time I stopped by the dealer. I would highly recommend Javon for your car-buying needs! More

Everyone is so friendly. I feel very welcome, very helpful. Michael Green was very helpful and understanding sales man. I would definitely pick him for your sales. I love my T I feel very welcome, very helpful. Michael Green was very helpful and understanding sales man. I would definitely pick him for your sales. I love my Toyota Corolla! More