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Jim Ellis Toyota of McDonough
McDonough, GA
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,489 reviews
October 08, 2019
90 minutes for oil change? Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. More
by Me
Verified CustomerEmployees Worked With
Other Employees :
Amanda Cambron, Paul Tolbert, Noah Peacock, Dana Hull
October 08, 2019
Love My New Camry!!! He was very polite and patient with me, didn't get any attitudes about me changing my mind on anything. I would recommend him to others for purchasing He was very polite and patient with me, didn't get any attitudes about me changing my mind on anything. I would recommend him to others for purchasing a car. More
by s_eld
Employees Worked With
October 08, 2019
Very professional and personable . I found the truck that I wanted online at their dealership and contacted Steve Davis, the used car manager. Hit it off right away and made an appoi . I found the truck that I wanted online at their dealership and contacted Steve Davis, the used car manager. Hit it off right away and made an appointment to come in and see the truck. It was detailed and out front waiting on us. Michael Green was our salesman and could not have been more professional. we had a good conversation while we were making our deal. We could not be more satisfied. Will definitely do business again and will recommend this dealership. More
by glassworks2001
October 07, 2019
Great service Based on past experience I would not have had service done by previous dealer/owner due to their poor service, but having previous experience Jim Elli Based on past experience I would not have had service done by previous dealer/owner due to their poor service, but having previous experience Jim Ellis I knew they would greatly improved my service experience. More
by bbw123
Employees Worked With
October 07, 2019
Pleasant I found my experience educational and pleasant! I Weill recommend them to friends and family members. I was able to test drive several different model I found my experience educational and pleasant! I Weill recommend them to friends and family members. I was able to test drive several different models of Toyotas, thanks. More
by LAURAAUDET
October 07, 2019
New guy? service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. More
by rhondapesce
Employees Worked With
October 07, 2019
Good service. I was met a young lady who wrote my service order up for Ramond and this expedited the process and got the service started. Ramond kep me informed. Wh I was met a young lady who wrote my service order up for Ramond and this expedited the process and got the service started. Ramond kep me informed. When it took longer to get my service done he put me in a rental car until he notified me when it was completed. Good job. More
by Buddysdad1954
Employees Worked With
October 07, 2019
Stress free service Really great service. My service writer was amazing she answered all of my questions and was very clear on her answers A1 Customer Service! I don’t ha Really great service. My service writer was amazing she answered all of my questions and was very clear on her answers A1 Customer Service! I don’t have to dread service in the future. More
by wilsonvickie30
Employees Worked With
Dana Hull
October 07, 2019
Customer Service Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A com Professionalism, timeliness, trustworthiness and knowledge of the product are a few of the qualities that keep this as my Toyota service center. A comfortable waiting area with snacks also helps. More
by Trayc
October 07, 2019
Great selection of new cars . Staff was friendly, helpful, and knowledgeable about their inventory. We completed the purchase in about an hour.on a Saturday. . Staff was friendly, helpful, and knowledgeable about their inventory. We completed the purchase in about an hour.on a Saturday. More
by hferrier325
