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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

October 02, 2019

My review The service advisor provided Great service. He went above and beyond. He kept me informed during the time my car was being serviced. I look forward t More

by cdfbmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We look forward to seeing you in the future for your next service.

October 02, 2019

Oil change! This dealership is amazing when it comes to service. I recently visited their service department in order to get my oil change done and my experience More

by maiandbenj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time out of your day to leave us feedback. Glad to hear your experience was incredible. We look forward to seeing you in the near future.

October 02, 2019

Road hazard repair Everyone at Jim Ellis was very professional and helpful. I believe the road hazard warranty folks need to not be so price conscious. I felt and stil More

by terryhaguewalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Tolbert
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time out of your busy day to let us know you were pleased. We look forward to seeing you again soon!

October 02, 2019

5k service This was my first service 5k. It was done in a timely manner; however, my wiper fluid reservoir wasn't topped off. I will fill the reservoir myself. More

by ditomax101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins, William Mason
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to hear your service was done in a timely manner. We look forward to seeing you again soon.

October 02, 2019

Vehicle Service Excellent service which was done quickly and professionally. Clean environment. Dana was extremely professional and a pleasure to talk and I was in an More

by tru404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Glad your service experience was good. We look forward to seeing you soon!

October 02, 2019

Purchase of new vehicle Wonderful service these gentlemen went above and beyond to get me into my brand new vehicle. I am enjoying every minute of driving. Thank you More

by tiffany09company
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Hopkins, Keith Quimbley, William Mason
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was our pleasure helping with your vehicle purchase. We look forward to assisting you in the future.

October 02, 2019

Oil change My overall experience is always good, everyone is very friendly. The ONLY downfall is the long wait time even when I've scheduled a appointment, the w More

by patrena_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Jack
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the feedback. We look forward to seeing you in the future.

October 02, 2019

Absolutely the BEST!! This was my first service 5k for my 2019 Rav4. I did not have an appointment, I arrived when the service department opened. My service was done in a v More

by Mr. Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

October 02, 2019

Like Clockwork Within a few minutes of pulling up at your Service Center I was being helped. The technician gave me an estimate on time and was correct almost to the More

by mcdk618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Oct 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

October 02, 2019

Great and fast service Friendly staff and made my wait comfortable. Always liked this location and the services they provide. Thank you for excellent service. Please keep up More

by tinamichelle410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We take pride in customer service. We do look forward to seeing you again soon.

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