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Jim Ellis Toyota of McDonough
McDonough, GA
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,489 reviews
October 18, 2019
Great attentive service. The Service Advisor Oscar Johnson was very attentive to my cars inspection. I required a Toyota Complimentary multi point inspection. Hats off to Te The Service Advisor Oscar Johnson was very attentive to my cars inspection. I required a Toyota Complimentary multi point inspection. Hats off to Tech: Zachary Barber. Great job! More
by c.full01
Verified Customer
October 18, 2019
A very courteous and professional staff. Everyone I have ever come into contact with, has been very helpful, caring and dedicated to his or her job, always putting the customer first! Calls Everyone I have ever come into contact with, has been very helpful, caring and dedicated to his or her job, always putting the customer first! Calls are always returned in a timely manner and it is very evident that everyone work as a team! Many Thanks to all! I look forward to many years of continued business with the Toyota Family! More
by debg_braxton
Employees Worked With
Other Employees :
Jeremy Richardson, Tim Hackney
October 18, 2019
New car purchase My vehicle was totaled in a car accident on Oct 5th. Leon helped me to get another vehicle since I was under a time restraint to have to turn in the My vehicle was totaled in a car accident on Oct 5th. Leon helped me to get another vehicle since I was under a time restraint to have to turn in the rental car. I did not want a car payment at this time since my other car that was totaled was paid for but I didn't have much choice....Go see Leon and he will help you to. More
by Linda
Employees Worked With
October 17, 2019
WE REALLY ENJOYED WORKING WITH BRAIN Our experience was great until we were lock in the 10x10 office with Glade Plug In that makes you choke and feel dizzy. and then strong armed and guil Our experience was great until we were lock in the 10x10 office with Glade Plug In that makes you choke and feel dizzy. and then strong armed and guilted about service packages. Other than that Great Facility and Awesome Staff More
by olive089
Employees Worked With
Brian Hoe
October 17, 2019
Not happy I set up an appointment for 9 a.m. for an oil change, I also told the lady over the phone I may need an alignment and balance and rotation but I want I set up an appointment for 9 a.m. for an oil change, I also told the lady over the phone I may need an alignment and balance and rotation but I wanted to know the prices. She said someone would call me because she didn't know. No one called. So I went to the appointment anyway, explained to the advisor what was going on and he said they would check it out. Though they did give me an answer, I didn't leave until 145p.m. mind you I arrived at 845 a.m. I left extremely unhappy. Not only did I pay more for the alignment than I do at my usual place, but I also had to sit there for 5 hours. I won't be doing simple service at Toyota again. There is really no point in creating appointments. More
by samanthakopp86
Employees Worked With
October 17, 2019
Brian was excellent! My wife and I were in the market for a new Car, we didn’t really want a high Car Note and Brian made it affordable to own a brand new 2019 Camry SE. My wife and I were in the market for a new Car, we didn’t really want a high Car Note and Brian made it affordable to own a brand new 2019 Camry SE. He was very knowledgeable about The Toyota brand and what they have to offer. provided us with excellent customer service. I look forward to purchasing my next car from Brian thank you so much! More
by Terrance H.
Employees Worked With
Brian Hoe
October 17, 2019
Great experience! Brian and Kelvin took their time helping me to find the perfect car for my family. They had excellent customer service. I feel as though they did thei Brian and Kelvin took their time helping me to find the perfect car for my family. They had excellent customer service. I feel as though they did their best to make us happy. The process was quick and smooth! I would recommend anyone to shop at Jim Ellis Toyota of McDonough! More
by jasmine.whitehead08
October 17, 2019
Owner Good job and good customer service. Also ready before I expected. I was happy with job done. I was in the area visiting my daughter and if there agai Good job and good customer service. Also ready before I expected. I was happy with job done. I was in the area visiting my daughter and if there again when my car is due for service I’ll come back. More
by michelleholmes26
Employees Worked With
Noah Peacock
October 16, 2019
Awesome experience! The service here is top rate! The salesman and the finance team took great care of me and met all of my needs. I walked out very satisfied. I will The service here is top rate! The salesman and the finance team took great care of me and met all of my needs. I walked out very satisfied. I will definitely be back. More
by detria.lewis
Employees Worked With
Caswell Walker; Tim Hackney and Greg Webster
October 15, 2019
JAVON... THE GOAT!! Javon knows his stuff! Not only did he help but he help me through the entire process. I appreciated the communication and the black and white convers Javon knows his stuff! Not only did he help but he help me through the entire process. I appreciated the communication and the black and white conversations regarding the process. I would recommend for anyone to go see Ja'Von! More
by Shavoski Bivens
Employees Worked With
