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Jim Ellis Toyota of McDonough
McDonough, GA
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,423 reviews
October 07, 2019
Would recommend Great experience, highly recommend. Went in with a goal and sales team was able to reach it. When ready to purchase another vehicle, will definitely g Great experience, highly recommend. Went in with a goal and sales team was able to reach it. When ready to purchase another vehicle, will definitely go back. More
by jasonm_hart
Verified Customer
October 07, 2019
My review Service was great! Michael and everyone else who helped out definitely did all they could to get us the best deal we could get! Could have been a bit Service was great! Michael and everyone else who helped out definitely did all they could to get us the best deal we could get! Could have been a bit faster though! More
by a.tyreek
October 05, 2019
Outstanding! Great Experience! Javon was extremely helpful and knowledgeable! By far, the best car buying experience I have ever had! Would highly recommend Javon to anyone in the m Javon was extremely helpful and knowledgeable! By far, the best car buying experience I have ever had! Would highly recommend Javon to anyone in the market for a new vehicle! More
by Stowe
Employees Worked With
October 05, 2019
Bought a truck from Javon My husband and I went in to Toyota to buy a truck and the experience w/ Javon, could not have been better. He was very nice and super attentive to our My husband and I went in to Toyota to buy a truck and the experience w/ Javon, could not have been better. He was very nice and super attentive to our personal and financial needs. I would definitely return to this dealership to purchase another vehicle in the future. Everyone at this location was very very helpful. More
by Martin
Employees Worked With
October 04, 2019
Great Service I was able to tell Green exactly what I wanted in terms of finances and he found a car that suited my needs. He was very patient and provided excellen I was able to tell Green exactly what I wanted in terms of finances and he found a car that suited my needs. He was very patient and provided excellent customer service throughout my entire experience. More
by kev.rod0616
Employees Worked With
October 04, 2019
Review Had a good time at the dealership Michael did a great job and I am really enjoying my car so far. Thank you again for all the help. Had a good time at the dealership Michael did a great job and I am really enjoying my car so far. Thank you again for all the help. More
by matthew425
October 04, 2019
No Response from service Purchased 2019 Sienna in May of 2019. had vehicle in on September 13th at 8am for 5000 mile check and other issues with Toyota Connect but was told th Purchased 2019 Sienna in May of 2019. had vehicle in on September 13th at 8am for 5000 mile check and other issues with Toyota Connect but was told they would schedule the following Monday or Tuesday a call to bring vehicle in. No call was received and I called later in week and left message. As yet have not heard anything. Issue was the SOS, speaker not working and phone had issues. Finally called FIVE STAR in Milledgeville, took vehicle in and had to keep it 48 hours, but issues are working fine after Toyota had to replace some parts. Had great customer service experience and my van is working the way it should. More
by BECKY7C
Employees Worked With
Not sure who service technician was, Amanda Cambron
October 04, 2019
Great device and staff Great customer service and the salesman got us a great deal ...they worked with us and got us the price that was best for us, got our new car cleaned Great customer service and the salesman got us a great deal ...they worked with us and got us the price that was best for us, got our new car cleaned and filled up , then our salesman took us out to the car and explained how everything worked , that was a great help to us... More
by chickenruss01
October 03, 2019
10,000 mile check up and service. In and out in less than 45 minutes. Good communication and review of work done. Paul was very professional and answered all questions. Good experience In and out in less than 45 minutes. Good communication and review of work done. Paul was very professional and answered all questions. Good experience. More
by gray8824
Employees Worked With
Paul Tolbert
October 03, 2019
Wonderful experience! Excellent Service! My service advisor was very professional & attentive! Great Guy! I really enjoyed my visit. He always takes very good care of me wh Excellent Service! My service advisor was very professional & attentive! Great Guy! I really enjoyed my visit. He always takes very good care of me whenever I come in for service. The wait time was very good also. Thank You Oscar!! More
by JAF301970
Employees Worked With
