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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,489 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,489 reviews

October 26, 2019

Great customer service On my visit for service on Tuesday then scheduled for Thursday both service representatives we very kind, helpful and very timely completion. Thanks f More

by abdbkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate you as a Jim Ellis Toyota of McDonough customer. Look forward to see you again soon!

October 26, 2019

Bought a New Camry Great customer service! Ja'Von went above and beyond! I would recommend for anyone to go see Ja'Von, he will make sure that you are well taking care o More

by absa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

October 26, 2019

I feel important Amanda in service and Leon Poole salesmen made good on all promises when it came to my car. Please visit them for the best experience. More

by KeeKee_BLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

October 25, 2019

Great!!!! I was pleased with my purchase overall and the whole experience was good! I would recommend the dealership to my family and friends! I would return fo More

by drjeff2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Scott, Daniel Feliciano
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the recommendation and positive review. We look forward to seeing you in the near future.

October 25, 2019

Caswell was great! Had quick and easy visit with Caswell. Told him what I wanted and he did just that, he got me a new car at a rate i could afford. More

by philpottcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caswell , Tim Hackney
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. Glad we were able to assist in getting you a new car that you could afford. Look forward to seeing you in the future.

October 25, 2019

Hands Free Excellence! I was able to buy the exact Tacoma that I wanted without ever walking onto a auto dealer lot! It saved time as well as pressure of having a sales per More

by mikegay023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Glad to hear of your positive experience with us. We strive for happy customers and glad you are! We look forward to seeing you in the near future.

October 25, 2019

Reid was great Great place to go if you’re doing maintenance make an appointment ahead of time. Bought my car from them also very friendly staff for the most part More

by Dainasims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

October 24, 2019

My experience with Jim Toyota Of McDonough always great , customer service is perfect, the team management are wonderful, they really care when it’s come to servic More

by louinelgeorges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
2.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hoe, Steve Davis, William Mason, Amanda Cambron
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

October 24, 2019

Recall & Mtce Check Oscar was awesome! He made sure I was taken care of in timely manner! I Would highly recommend them for service, sales, and after care More

by WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

October 23, 2019

Excellent Everyone was very helpful and helped make the process smooth. I would recommend this dealership to my family and friends. I love my car! Thank you! More

by carr7959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, William Mason
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback and recommendation. We look forward to assisting you in the near future.

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