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Jim Ellis Toyota of McDonough
McDonough, GA
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,423 reviews
October 09, 2019
Owner Your service guy don't take time to explain what ever.iI have appt to 7.30 am and I reach your place on time. The service guy call me and with no excu Your service guy don't take time to explain what ever.iI have appt to 7.30 am and I reach your place on time. The service guy call me and with no excuse he takes a other customer on front of me.plus he is mean. I pass over 2 hrs doctorate my tires.wrong. More
by sij491
Verified CustomerEmployees Worked With
Paul Tolbert
October 09, 2019
They was they best! They we’re very friendly and helpful! I love my new ride thanks to Jim Ellis Toyota. I will be coming back here if need to . They we’re very friendly and helpful! I love my new ride thanks to Jim Ellis Toyota. I will be coming back here if need to . More
by kumiahrobinson
October 09, 2019
Absolutely Love Love Love the customer service I received! Wonderful atmosphere. And It was easy to express my questions, concerns and comments.That had helped me find a vehicle just for me. Great. received! Wonderful atmosphere. And It was easy to express my questions, concerns and comments.That had helped me find a vehicle just for me. Great. More
by Michal D
October 08, 2019
Very professional and personable . I found the truck that I wanted online at their dealership and contacted Steve Davis, the used car manager. Hit it off right away and made an appoi . I found the truck that I wanted online at their dealership and contacted Steve Davis, the used car manager. Hit it off right away and made an appointment to come in and see the truck. It was detailed and out front waiting on us. Michael Green was our salesman and could not have been more professional. we had a good conversation while we were making our deal. We could not be more satisfied. Will definitely do business again and will recommend this dealership. More
by glassworks2001
October 08, 2019
Came in and got a 2019 Camry. They offer free lifetime powertrain warranty as well as free oil changes for the lifetime of me owning the car. I always hate haggling for the final p They offer free lifetime powertrain warranty as well as free oil changes for the lifetime of me owning the car. I always hate haggling for the final price and payment. More
by NDANIEL89
Employees Worked With
Robert Scott
October 08, 2019
90 minutes for oil change? Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. Too long to wait for oil change, free or not! Come on with the wait time. Not everyone can leave it and come back later. More
by Me
Employees Worked With
Other Employees :
Amanda Cambron, Paul Tolbert, Noah Peacock, Dana Hull
October 08, 2019
Love My New Camry!!! He was very polite and patient with me, didn't get any attitudes about me changing my mind on anything. I would recommend him to others for purchasing He was very polite and patient with me, didn't get any attitudes about me changing my mind on anything. I would recommend him to others for purchasing a car. More
by s_eld
Employees Worked With
October 07, 2019
Great service Based on past experience I would not have had service done by previous dealer/owner due to their poor service, but having previous experience Jim Elli Based on past experience I would not have had service done by previous dealer/owner due to their poor service, but having previous experience Jim Ellis I knew they would greatly improved my service experience. More
by bbw123
Employees Worked With
October 07, 2019
Pleasant I found my experience educational and pleasant! I Weill recommend them to friends and family members. I was able to test drive several different model I found my experience educational and pleasant! I Weill recommend them to friends and family members. I was able to test drive several different models of Toyotas, thanks. More
by LAURAAUDET
October 07, 2019
New guy? service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. service advisor treated me like an idiot. Tried to tell me that the weather channel temperature was the radio station. This guy didn’t have a clue. More
by rhondapesce
Employees Worked With
