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Jim Ellis Toyota of McDonough
McDonough, GA
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,423 reviews
October 15, 2019
Oil Change I had an 11AM appointment to have my oil changed. When I pulled into the bay there was one other car. I know I’m unable to see how many cars are in th I had an 11AM appointment to have my oil changed. When I pulled into the bay there was one other car. I know I’m unable to see how many cars are in the back but I think that a 3 hour visit is extremely to long. Why in the world would it take that long? Also while wait I could see a guy talking on the phone and others cutting up. The work is always good but 3 hours is RIDICULOUS! More
by hollidorminy
Verified CustomerEmployees Worked With
October 15, 2019
Easy experience Friendly staff. Detailed information provided. Comfortable wait area. Making an appointment was painless and ease of dropping car for service made i Friendly staff. Detailed information provided. Comfortable wait area. Making an appointment was painless and ease of dropping car for service made it no problem at all. More
by gramanay1932
Employees Worked With
October 15, 2019
Great service Service light came on while driving home, saw Toyota dealership and pulled in to get it fixed. Very busy dealership. Staff was great, got a tour of th Service light came on while driving home, saw Toyota dealership and pulled in to get it fixed. Very busy dealership. Staff was great, got a tour of the place, very nice and clean. Would recommend to anyone traveling to go there. More
by kryptik_hacker
Employees Worked With
Amanda Cambron
October 14, 2019
Awesome Customer Service!! Customer Service has been great ever since I stepped into Jim Ellis last year to purchase my vehicle. They have made me love coming to service my coro Customer Service has been great ever since I stepped into Jim Ellis last year to purchase my vehicle. They have made me love coming to service my corolla at this location. I am never disappointed. Thanks Jim Ellis!! More
by Corolla o
Employees Worked With
October 14, 2019
Absolutely amazing! I’ve never had a bad experience when dealing with this Toyota location. Every person I’ve had the pleasure of coming in contact there has always been I’ve never had a bad experience when dealing with this Toyota location. Every person I’ve had the pleasure of coming in contact there has always been excellent. Jeremy Richardson was by far the best salesman ever! He listened to my wants and concerns and did his upmost best to meet my standards. I never wanna deal with anyone else!! Way to go!! More
by hml_121808
Employees Worked With
Jeremy Richardson, Tim Hackney
October 14, 2019
Great experience From the online search through the purchase of my vehicle, my expectations were not only met but exceeded, Milton, Gary and Daniel were very friend From the online search through the purchase of my vehicle, my expectations were not only met but exceeded, Milton, Gary and Daniel were very friendly, professional. Each gentleman was knowledgeable, engaging and focused on making my experience great. The facility was very clean, organized and reflected the high standards set. More
by sagrant0430
October 14, 2019
Best Toyota dealership in Ga My second time to this dealership for service and both times I was treated with the BEST CUSTOMER SERVICE ever............... I live in Clarkston, Ga My second time to this dealership for service and both times I was treated with the BEST CUSTOMER SERVICE ever............... I live in Clarkston, Ga and don’t mine driving to McDonough, Ga to get my car serviced and I appreciate you guys soooo much. Assistant Service Manager Dana is the best!!!!! More
by latonyea27
Employees Worked With
Dana Hull
October 14, 2019
Great I give Toyota this Rating because Mr.Brian was Pretty cool and detailed with things since I’m new to getting a car so I appreciate his help 100% I give Toyota this Rating because Mr.Brian was Pretty cool and detailed with things since I’m new to getting a car so I appreciate his help 100% More
by frankrodriguezfortier
October 14, 2019
Great Sales Rep! Brian was a great help, payed attention to everything I wanted and made it happen. Great sales person and I would recommend him To anyone! Brian was a great help, payed attention to everything I wanted and made it happen. Great sales person and I would recommend him To anyone! More
by DJ
Employees Worked With
Brian Hoe
October 14, 2019
Smooth and stress-free I really enjoyed doing business with this particular dealership, they talk to you straight and clear, they treat you and make you feel so comfortable I really enjoyed doing business with this particular dealership, they talk to you straight and clear, they treat you and make you feel so comfortable with the sale, definitely recommending this dealer to others! More
by arleenmps
