Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,491 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,491 reviews
November 04, 2019
EXCEPTIONAL MICHAEL GREEN WAS EXCELLENT!! It started with the way we was greeted, and it went from there. Michael greeted us in a very friendly respectful way. He made sure was everything was It started with the way we was greeted, and it went from there. Michael greeted us in a very friendly respectful way. He made sure was everything was taken care of through the entire process. He was great and very thorough. More
by shicab28
Verified Customer
November 02, 2019
Easy to work with! Great customer service and very easy to do business with. Everyone was very friendly, clean and professional. I would do business with Jim Ellis aga Great customer service and very easy to do business with. Everyone was very friendly, clean and professional. I would do business with Jim Ellis again! More
by Katareen Martinez
November 01, 2019
Great customer service process was quick Every time I come in I get excellent service thank you so much. I have had 2 friends to come in to make a purchase Every time I come in I get excellent service thank you so much. I have had 2 friends to come in to make a purchase More
by sister4life66
Employees Worked With
Other Employees :
Brian Hoe, William Mason, Miguel Perez, Dana Hull
November 01, 2019
Mr.Milton H. was very professional from the beginning. He was promoted and pleasant to work with. He made sure my needs were met! I am very pleased with everything. was promoted and pleasant to work with. He made sure my needs were met! I am very pleased with everything. More
by Daphnee
Employees Worked With
Milton Hall
November 01, 2019
Oil Change Didn't put the proper amount of Oil back in my Vehicle; damage to my engine is undetermined, only time will tell what damage has been done due to the Didn't put the proper amount of Oil back in my Vehicle; damage to my engine is undetermined, only time will tell what damage has been done due to the lack of Oil in the engine. More
by atmharpo
Employees Worked With
November 01, 2019
Part Replacement I had 14 different codes come up when my check engine light come on. Spoke to Reid on the phone took it to him and he worked it out where the Warranty I had 14 different codes come up when my check engine light come on. Spoke to Reid on the phone took it to him and he worked it out where the Warranty Covered my part and got me all fixed up in a very fast time frame! He is WONDERFUL!! More
by ancarter21
Employees Worked With
November 01, 2019
Excellent customer service, Jeremy is the best. Jeremy is the go to guy at Jim Ellis. I have been to other dealerships but Jeremy is special. He takes care of our concerns and gives us the best rate Jeremy is the go to guy at Jim Ellis. I have been to other dealerships but Jeremy is special. He takes care of our concerns and gives us the best rate and value for my money. I highly recommend Jim Ellis Toyota. More
by philipleandrohautea
Employees Worked With
Jeremy Richardson, Tim Hackney
November 01, 2019
Awesome Dealership and Service Department I have enjoyed owning my Toyota and the service department has done a great job maintaining my vehicle. Keep up the great work! Thank you! I have enjoyed owning my Toyota and the service department has done a great job maintaining my vehicle. Keep up the great work! Thank you! More
by eriasterrell
Employees Worked With
October 31, 2019
Professional Neil was professional, polite, and personable. He was not pushy, he answered all our questions, and was very knowledgeable. Thank you for your great s Neil was professional, polite, and personable. He was not pushy, he answered all our questions, and was very knowledgeable. Thank you for your great service! More
by WALCOTT6
October 31, 2019
Efficient & Effective Service rep(s) were helpful and informative. I appreciate the care they take to get the job done. I was in and out in the time projected. Service rep(s) were helpful and informative. I appreciate the care they take to get the job done. I was in and out in the time projected. More
by don_luse
Employees Worked With
I’m old and can’t remember names.
