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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,423 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,423 reviews

October 18, 2019

Exceptional sales from salesman Exceptional sales and friendliness and knowledge. Neil opened the door for me when I entered the show room and was not high pressured. Found what I as More

by MARYJANEBATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

October 18, 2019

Professional, Efficient and Expeditious Friendly and professional right at the start. I was really comfortable sharing what was going on with my car needs. She answered all my questions/conc More

by rstephens79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad we were able to assist you and make sure your experience was great here at Jim Ellis Toyota of McDonough. We look forward to seeing you again soon!

October 18, 2019

Great customer service From the time I called, acquired and walked in, every thing was on point, the atmosphere and especially the price. The set price was given to me befor More

by williebeesrara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Milton Hall, William Mason
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Very glad to assist you with the purchase of your vehicle. Please reach out if there is anything we can do to help in the future. Look forward to seeing you in the near future.

October 18, 2019

Happy Servic As usual Reid was awesome. He always goes over work to be preformed at check in and calls to confirm work completed as well as any concerns the tech m More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback. We appreciate you as a Jim Ellis Toyota of McDonough customer. Look forward to see you again soon!

October 18, 2019

Great attentive service. The Service Advisor Oscar Johnson was very attentive to my cars inspection. I required a Toyota Complimentary multi point inspection. Hats off to Te More

by c.full01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Barber
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. We are glad to have you as a customer, and look forward to seeing you soon!

October 18, 2019

A very courteous and professional staff. Everyone I have ever come into contact with, has been very helpful, caring and dedicated to his or her job, always putting the customer first! Calls More

by debg_braxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson, Tim Hackney
Nov 13, 2019 -

Jim Ellis Toyota of McDonough responded

Thanks for your positive feedback! It was certainly a pleasure for me and glad you were pleased with your experience and services rendered. Look forward to future visits!

October 18, 2019

New car purchase My vehicle was totaled in a car accident on Oct 5th. Leon helped me to get another vehicle since I was under a time restraint to have to turn in the More

by Linda
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive review. We are very glad to have you as a customer here at Jim Ellis Toyota of McDonough. We look forward to servicing your new vehicle. Please refer all your family and friends to us!

October 17, 2019

Brian was excellent! My wife and I were in the market for a new Car, we didn’t really want a high Car Note and Brian made it affordable to own a brand new 2019 Camry SE. More

by Terrance H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Oct 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

October 17, 2019

Great experience! Brian and Kelvin took their time helping me to find the perfect car for my family. They had excellent customer service. I feel as though they did thei More

by jasmine.whitehead08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hoe
Oct 24, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

October 17, 2019

Owner Good job and good customer service. Also ready before I expected. I was happy with job done. I was in the area visiting my daughter and if there agai More

by michelleholmes26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Nov 07, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

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