Jim Ellis Toyota of McDonough

Everything was great I got service appointment on Saturday, but nothing waited at all. Everything went smooth and great. But I have to say only one negative thing, no to I got service appointment on Saturday, but nothing waited at all. Everything went smooth and great. But I have to say only one negative thing, no toys or books at kids play room. More

Service Reid was great goes above and beyond for customers. My only complaint was the wait time even with an appointment the wait time was over 2 hours Reid was great goes above and beyond for customers. My only complaint was the wait time even with an appointment the wait time was over 2 hours More

Fast and friendly people I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) I highly recommend this place. Very nice people at the front desk and the car was ready in the time they said! I will definitely come back:) More

Correcting Problems Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. Ms Amanda Cambron took the time to correct a problem that I would had pay for. My oil changes and tire rotation are free she corrected that err. More

Good service fast. I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled I had a scheduled appointment freeand arrived a little early. After being checked in and being told it world be about 1 hour and 30 minutes, I settled in to the customer waiting area. My service was actually completed in about 46 minutes. More

Pleasant My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb as always. More

Professional, Detailed and Efficient Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service ag Reid was very honest and humorous; a very good listener and responded to correct issue(s) about my car. Would appreciate having Reid as my service agent again More

Leon Poole is AMAZING !! He has sold us 3 cars already ! He’s always so professional and gets us the best deals! Excellent customer service ! He’s always so professional and gets us the best deals! Excellent customer service ! More

What can i say? Leon Poole has done it again!! He gave me the best deal and the car i wanted!! This is my second car buying from this man.. great sales man! my finance guy Mason is the sweetest guy they work the best deal and the car i wanted!! This is my second car buying from this man.. great sales man! my finance guy Mason is the sweetest guy they work great together!! More

great service wish I was offered an upgrade that would fix the issue that toyota does not offer android auto for my 2019 camry se. Overall was great. Was told that wish I was offered an upgrade that would fix the issue that toyota does not offer android auto for my 2019 camry se. Overall was great. Was told that toyota would push an update for android auto but after reading forums the update to android auto was a lie... Unless you can provide evidence from toyota I will assume this is just a way to force me to upgrade my car... More