Jim Ellis Toyota of McDonough

Service for car I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Mi I’ve had my car serviced her quiet a bit and am always pleased with the service. However I need to really highlight my experience working with Reid Millikan. He’s helped me a couple of times but this past Saturday, Reid was my service representative and went above and beyond for me and my car. He was extremely transparent and personable and I felt that he actually took the time working with me and ensuring I had a wonderful experience. Based off all experiences I’ve had with Reid, I know I am in good hands and really appreciate his exceptional customer service. More

I loved it. They are awesome My sales man was very friendly & helpful. He really worked with me to get me in my car. I love my new car & the experience I had. My sales man was very friendly & helpful. He really worked with me to get me in my car. I love my new car & the experience I had. More

Awesome I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your fa I love them. I bought my car back in 2017 every time I go in for a service I’m updated on all new promotions. They will take care of you as if your family. More

We bought a clean SUV at Jim Ellis Toyota in McDonough today. We've been doing research and felt like educated consumers. They had the car we were looking for and the price was very good. I assumed that I today. We've been doing research and felt like educated consumers. They had the car we were looking for and the price was very good. I assumed that I would negotiate the price a bit but I did not have to because they gave me such a good trade in value. Our salesman, Leon, was a pleasure to work with as was Gary in management. Dale Seaton, PGA Crystal Lake CC More

From the moment I met Michael it was a great experience. I was looking for a used car for my son. I ended getting a great deal on a new car thanks a million!!! I was looking for a used car for my son. I ended getting a great deal on a new car thanks a million!!! More

I had a good experience buying my car through Jim Ellis. I didn’t feel pressured to make a decision on my first visit. They allowed me time to make sure I could financially afford a new car. I didn’t feel pressured to make a decision on my first visit. They allowed me time to make sure I could financially afford a new car. More

New purchase Our sales man was great. I would definitely not take someone's word on how much the warranty will add to your payment, and have them tell you that we Our sales man was great. I would definitely not take someone's word on how much the warranty will add to your payment, and have them tell you that we were the ones that came up with the 15.00 figure when we didn't have any figures and he was the one using the calculator not us. There's a big difference between adding 15.00 a month and 28.00, so lesson learned. Always do the math yourself, don't trust anyone. More

Love Ja'Von and my new corolla!!!! Ja'von was patient and very knowledgeable in my buying experience, A very big thank you to every one at Jim Ellis . You have a lifetime customer . Ja'von was patient and very knowledgeable in my buying experience, A very big thank you to every one at Jim Ellis . You have a lifetime customer . More

Drove a hour away to come get a car I saw online.. I had a great experience. Quick and fast!! I’m headed back in my new car a great experience. Quick and fast!! I’m headed back in my new car More

Forgot to repair a tail light Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician Left vehicle at dealership all day for an oil change and also mentioned that I was informed that one of my driver side tail lights was out. Technician verbalized plans to check. Spoke with the same technician by phone later and he said my light wasn’t out. Came to pick up vehicle and light was out and this was clear. Thankfully, the manager addressed situation promptly within 6 minutes or less with the repair and apologized for the confusion. Technician said he thought I was referring to the brake light. When I initially mentioned an issue, he said they would check all lights. More