Jim Ellis Toyota of McDonough

Had my airbag get replaced for the recall. the front desk service was good and was told it would be 2-3 hours for the change. it took 2 hours exactly which was nice. one issue i had was they br the front desk service was good and was told it would be 2-3 hours for the change. it took 2 hours exactly which was nice. one issue i had was they broke my phone mount that was attached to my dash and didn't say anything about until i entered my car and saw that it was ripped off, would have liked an explanation about this. More

SwanS As usual everyone came together to meet my needs for a car. Leon Poole led the charge and manager and finance closed the deal. Thanks! Will return. As usual everyone came together to meet my needs for a car. Leon Poole led the charge and manager and finance closed the deal. Thanks! Will return. More

Great!! I had a great experience with Michael Green. He really helped me and my husband find the perfect truck! He was polite and patient!! Thank you! I had a great experience with Michael Green. He really helped me and my husband find the perfect truck! He was polite and patient!! Thank you! More

Accessory installs. I have a 20019 Tacoma.. I wanted these accessories installed.... Mud flaps. Bead mat. Door edge guards.. threshold guards. Remote keyless entry I have a 20019 Tacoma.. I wanted these accessories installed.... Mud flaps. Bead mat. Door edge guards.. threshold guards. Remote keyless entry.. all this was installed.. The people are great. The install of all items where great. There was a good long wait but I did come when th ed y had a lot going on .. so I expected this. Over all everyone did a good job. Good work. More

Nrevcar Excellent service. Very nice lounge and everyone was friendly. You can not go wrong will Jim Ellis Toyota. I would recommend them to everyone. Keep Excellent service. Very nice lounge and everyone was friendly. You can not go wrong will Jim Ellis Toyota. I would recommend them to everyone. Keep up the good work! More

New purchase Brian was great. He was friendly and not pushy. I would definitely.buy another car from him and I would send my friends his way. The problem i had was Brian was great. He was friendly and not pushy. I would definitely.buy another car from him and I would send my friends his way. The problem i had was when we purchased a warranty, which we never do, but since my husband has been sick, he wanted to get it. The guy asked how much We will be driving it in a year and we said 12,000. He put figures in his calculator.and came up with a number then he divided it and SAID it will add about 15.00 more to our payment. We had been there since 3:30 and it was after 9, so we signed and left. After leaving I realized that was wrong that it was not 15 but 30 that was added. The only way it could have been 15 is if he would have divided it by 150 mths. I emailed him and asked if there was mistake and he emailed me and said my husband was the one that came up with 15. That was impossible, we did not have the figures, he was the one using a calculator and I didn't realize I needed to go behind him and check his math. Lessons learned and will never let anyone do the math without me checking it. More

They made it work for me They really worked hard to get me in to my dream car. They made the process quick and painless with the right deal for me. Thank you guys so much! They really worked hard to get me in to my dream car. They made the process quick and painless with the right deal for me. Thank you guys so much! More

Awesome Customer Service My 2003 Corolla was not getting good gas mileage and Raymond recommended the throttle body service, something I have never had done since buying the c My 2003 Corolla was not getting good gas mileage and Raymond recommended the throttle body service, something I have never had done since buying the car 16 years ago. I took it in last Saturday and now it's running much better. Thank you Raymond for being so knowledgeable and providing superior customer service. More