Jim Ellis Toyota of McDonough

Michael approached my wife and I in the parking lot. We told him we needed a truck he was very helpful with selection. We finally chose a Dodge Ram. We are very satisfied with the service. told him we needed a truck he was very helpful with selection. We finally chose a Dodge Ram. We are very satisfied with the service. More

Great and friendly service Luis Robertson was professional and friendly. Great & fast customer service! He helped us to find the right car for our family fast! Pleasant and co Luis Robertson was professional and friendly. Great & fast customer service! He helped us to find the right car for our family fast! Pleasant and comfortable atmosphere. Thank you! More

Prompt, with excellent customer cum service provider relatio My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre My first time to visit this service center. I was given a prompt attention with courtesy a customer deserves. I have decided to be using this Centre More

Today I met the most amazing young man. Gerald Hopkins at JimEllis Toyota. Very informative, patient and extremely knowledgeable. If u need a car. No pressure. Come see him. JimEllis Toyota. Very informative, patient and extremely knowledgeable. If u need a car. No pressure. Come see him. More

Awesome Awesome Awesome!!!! Best experience I’ve EVER HAD!! Mr Ahmad is a remarkable , pleasant and very honest man. My first 4 door vehicle ever. Mr Ahmad showed me all of the Best experience I’ve EVER HAD!! Mr Ahmad is a remarkable , pleasant and very honest man. My first 4 door vehicle ever. Mr Ahmad showed me all of the safety features and sold me a Toyota Camry which is saying a lot because I was driving a Nissan 370Z. More

I came from Chatsworth, Ga 3 hours away. Keera and Greg was super helpful with the transaction over the phone. When I got here Michael greeted me and made my experience wonderful!!! was super helpful with the transaction over the phone. When I got here Michael greeted me and made my experience wonderful!!! More

Service The service team at Jim Ellis Toyota are the best. They are prompt , friendly and proficient in their work. I am in and out before work. Even the emp The service team at Jim Ellis Toyota are the best. They are prompt , friendly and proficient in their work. I am in and out before work. Even the employees that are not directly in contact with me are very courteous. More

service watching mechanics just make sure TV's work so u can see all cars being service. some of the cameras weren't working the day I had the service done. just make sure TV's work so u can see all cars being service. some of the cameras weren't working the day I had the service done. More

Gerald Hopkins provide awesome service. Great buying experience. I will definitely recommend his to anyone looking to purchase a new vehicle. Thanks for helping to make my day awesome. experience. I will definitely recommend his to anyone looking to purchase a new vehicle. Thanks for helping to make my day awesome. More

Service advisor was rude I went in for service on my 2018 Corrolla and was greeted by Raymond Persaud. He was polite and efficient in getting me set up for service.(oil change I went in for service on my 2018 Corrolla and was greeted by Raymond Persaud. He was polite and efficient in getting me set up for service.(oil change) He advised me that someone would come get me from the waiting area when my car was ready. For approximately 1 1/2 hours I watched as service writer after service writer came into the waiting area and personally talked to every customer that they were looking for and explaining to them issues with their car or just simply letting them know their car was finished and escorting them to the cashier or the area where their car was parked. I then received a phone call from Oscar Johnson and was told my car was ready and that I could come to the cashier to get my keys. (how personable) I went to the cashiers area and see Oscar putting my keys on the counter with the service ticket. I approached him and asked for my keys and also had a question about my cars maintainance timer. Since the life time oil changes do not include tire rotations and the dealer only changes the oil every 10,000 miles and the computer is set at a 5,000 mile alert, I asked him what could be done to silence the alert at 5,000 miles he told me to just (GOOGLE IT) or he guessed that I could ride by the dealership. (real Professional) I guess we don't mean much since we're there for the free oil change. Oscar could use some customer relations training from the other service writers. More