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Jim Ellis Toyota of McDonough
McDonough, GA
8,492 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,492 reviews
November 23, 2019
Bought a Nice Avalon!!!!! Javan provided excellent customer service, which comes far and between these days. He was very informative when it came to explaining the features th Javan provided excellent customer service, which comes far and between these days. He was very informative when it came to explaining the features the car offered, extended warranties and explaining what certification of a vehicle meant. I learned something new today about vehicles. Thanks to Javan. I highly recommend him as your next auto sales rep. More
by monicagrimmett
Employees Worked With
November 23, 2019
Fast and professional service I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. I had a "rattle" and without an appointment, I was "worked in.I deal with Reid in the service department and have never been disappointed. More
by SPINNERD
Verified CustomerEmployees Worked With
November 23, 2019
I came into Toyota with price range and budget and Brian went above & beyond to make that happen. I'm now a proud owner of 2019 Camry! Thanks Brian went above & beyond to make that happen. I'm now a proud owner of 2019 Camry! Thanks Brian More
by laustin305
Employees Worked With
Kelvin Walker, Brian Hoe, William Mason
November 23, 2019
Outstanding service Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle i Amanda Went out of her way to get my vehicle my vehicle worked in for service. I was unable to come for service another day and she work my vehicle in quickly. More
by dougptatc
Employees Worked With
Amanda Cambron
November 23, 2019
Gracias a Miguel y todo el equipo de español por su ayuda, me gusto tanto la experiencia que mis amigos tambien compraron en su dealer. ayuda, me gusto tanto la experiencia que mis amigos tambien compraron en su dealer. More
by Ariel
November 23, 2019
Just bought a RAV4 TRD!!!!! Yes, they were very helpful!!! Javon was so nice and took care of all our needs. I love the RAV4 and can't wait to drive it home!! Yes, they were very helpful!!! Javon was so nice and took care of all our needs. I love the RAV4 and can't wait to drive it home!! More
by lynn
Employees Worked With
November 22, 2019
Great service Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. More
by lisalance1620
November 22, 2019
Point check service I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room I was taken care of and asked for a wash the rep did that thank you it was comfortable while I waited in waiting room More
by vjwashington60
Employees Worked With
I believe Joel
November 22, 2019
Superior customer service Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I h Brought in my vehicle (4Runner) to get it registered as I purchased it used. My service writer, Reid was super friendly and went the extra mile as I had to leave it for service for a few hours. Definitely will recommend and will return! More
by MSOESMAN
Employees Worked With
