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Jim Ellis Toyota of McDonough
McDonough, GA
8,492 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,492 reviews
November 29, 2019
Service Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Elli Raymond worked me on without an appointment with no issues. I was greatly pleased and will return for future service for my Tacoma. Nice job, Jim Ellis Toyota. More
by jcorder2000
Verified CustomerEmployees Worked With
November 29, 2019
Excellent Service Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone Very pleased with the service I received. The salesperson was very responsive to my needs. His follow up was both timely and informative. Everyone was very helpful and personable but Ahmad was particularly attentive. Thanks everyone for making a big decision easy. More
by billardfm33
November 29, 2019
It was a very fast clean nice and professional place they were timely knew what they where talking about and got me in ans out I am very pleased with my choice were timely knew what they where talking about and got me in ans out I am very pleased with my choice More
by crispydeadclown
Employees Worked With
Miguel Perez
November 28, 2019
Will Tell all my friends Extremely happy with the purchase of my Camry. My needs were taken into consideration all the way through I didn't feel either pushed or felt lead to Extremely happy with the purchase of my Camry. My needs were taken into consideration all the way through I didn't feel either pushed or felt lead to do something I didn't want to. I would do it again if need be but hopefully this is my last car. More
by billardfm33
Employees Worked With
November 28, 2019
Luis is Phenomenal! This dealership is fabulous. Luis was very helpful from the first time we spoke. I am now signing on a New vehicle and couldn't be happier with the se This dealership is fabulous. Luis was very helpful from the first time we spoke. I am now signing on a New vehicle and couldn't be happier with the service here. More
by crtolson
November 28, 2019
Unhappy customer During my visit I was helped by Dana Hull who is the assistant service manager. She was very dismissive and nonchalant when assisting me. I was disple During my visit I was helped by Dana Hull who is the assistant service manager. She was very dismissive and nonchalant when assisting me. I was displeased with her service and will never ever deal with her upon visiting the dealership again. I had a minor issue with my car and just needed assistance.When I walked in several employees walked passed me including her and then I was finally asked 5 minutes later if I needed help. According to Jim Ellis Toyota of McDonough they aim to treat their customers as family and satisfy customer needs however she made me feel like I was being a burden on her since it was the end of the day.Despite this I was helped by Mr. Ali who is obviously committed to the mission and vision of Jim Ellis. He graciously helped me and made my experience much better.Kudos to him! More
by lilyaah
November 28, 2019
Shady business practices! Took my 2001 vehicle there for a Diagnostic. They came back to me with over $4,300.00 in repairs. Took the vehicle to my reliable mechanic who looked Took my 2001 vehicle there for a Diagnostic. They came back to me with over $4,300.00 in repairs. Took the vehicle to my reliable mechanic who looked at the repair sheet and told me that those so called need to fix items are not true! One of them were my wiper blazes and which I myself knew that it was false. So always get a second opinion! Shame on this Stealership!!!🤦🏽♂️ More
by GREGBROWN59
Employees Worked With
November 28, 2019
Courteous staff makes a difference. Didn’t want to be there but the courteous staff makes a big difference. Clean facility as well, plenty of cars and trucks to look at while there. Didn’t want to be there but the courteous staff makes a big difference. Clean facility as well, plenty of cars and trucks to look at while there. More
by slafka
Employees Worked With
Willie, I’ve known Willie since the days at Legacy Ford., Dana Hull
November 27, 2019
Miguel was pleasant and helpful!Thanks for all the help Miguel was pleasant and helpful! Thanks for all the help to the entire team and Jim Ellis Toyota of Mc Donough, thanks again for everything! Miguel was pleasant and helpful! Thanks for all the help to the entire team and Jim Ellis Toyota of Mc Donough, thanks again for everything! More
by P.tammarial
Employees Worked With
Tim Hackney, Miguel Perez
November 27, 2019
Service for the Camry Reid and the customer service ladies were great. There was a little hiccup in my rental being available when I got there but they were able to get eve Reid and the customer service ladies were great. There was a little hiccup in my rental being available when I got there but they were able to get everything worked out. Got my rental and they took good care of my Camry. My car is was fixed and is great. I love the service dept here and never take my car any where but here. More
by samantha8398
