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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,496 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,496 reviews

December 13, 2019

Service repairs Excellent service, kept me informed about the repairs. Friendly and helpful. Highly recommend using Jim Ellis service. Pricing is very fair and fas More

by wrhammock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 13, 2019

Luis is Phenomenal! I came to look at a 2012 370z and test drove and it was a really good but I don't have the credit needed and I'm working on it. I'll be back soon. More

by joga8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

December 13, 2019

Amazing customer service All personnel at the maintenance service check in are very friendly and knowledgeable. I always leave feeling that my car was very well taken care of More

by MMorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! Making sure our customers are satisfied is what we strive for. If you have any questions or need help in the future please reach out. Look forward to seeing you soon for your next service.

December 13, 2019

Reid is always a pleasure to deal with! The service department is always clean and pleasant. The waiting area is a comfortable place to relax as your car/truck is being serviced. Reid is t More

by wayner2ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback! It was my pleasure assisting you! Look forward to seeing you soon for your next service.

December 13, 2019

Thank you for your patience and understanding. I didn't feel pressured to purchase. Michael Green is a great sales professional. I will tell people about my experience. More

by Vbelle4691
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 13, 2019

I met Michael a few weeks ago. I was unsure about my purchase. He did a good job of answering all my questions. Today I leave in my new car. I'm truly grateful More

by Ppmp69
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 12, 2019

Great service Brian did an exceptional job guiding us thru the process! thank you! We will definitely shop with him again! We recommend the dealership! More

by gunclub4900
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

December 12, 2019

OMG amazing experience at this dealership. I got the suv of my dreams of course the 4Runner and it’s amazing. Good good price. Miguel &&& Greg made it happen. If your looking for you next car and your think More

by Jazzy is Happy
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

December 12, 2019

Awesome service center They started on time, finished in an hour, and did an awesome job. I could not be happier with the service I received. I am a customer for life. More

by bubbleskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 12, 2019

Bought a New Camry!!!! Down to earth personality, easy to work with, answered all questions asked. We knew the type of vehicle we were looking for which made an easy process More

by kandace_ogletree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

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