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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,496 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,496 reviews

December 16, 2019

Tried a new service center Thought I'd try a service center closer to my house. I was pleasantly surprised by the efficiency of the service department especially since 9 cars we More

by tobypeas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 16, 2019

Awesome! Really good service. She helped me out with my service on my car. She also helped me to get to get my car back as fast as possible! More

by RandomName
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 16, 2019

Great experience and customer service. The moment my family and I entered this dealership we were greeted right away. I asked to speak with Kelvin Walker and was immediately taken to him. K More

by O. Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of this was possible because of Craig Pippin. Thank you very much for everything., William Mason, John Gliem
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you very much for taking the time out of your busy day to leave a positive review. We greatly appreciate your business. We look forward to seeing you again soon! If you need anything else please let us know.

December 16, 2019

2020 4runner Leon Poole took great care of us! Very happy with the service we received overall. Would definitely recommend Mr. Poole and this dealership to anyon More

by Robroark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano, Miguel Perez
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

December 16, 2019

New car I had the best sales man! Michael Green was so kind and helps us so much. The finance guy explained everything in detail so we understood. More

by smcelroy52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 14, 2019

My 2018 RAV4 goes to Jim Ellis I took my car to a convenient and close Toyota dealership, Jim Ellis Toyota of McDonough. My car was there to have its oil changed. The procedure was More

by jockbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 14, 2019

Great Customer Service Everyone in the service department are very knowledgeable and helpful. They go above and beyond to make your experience a positive one. I feel very we More

by Samiowens0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 14, 2019

Bought a 370Z!!!! Great Service, very helpful and considerate of my time. It was my first time visiting Jim Ellis and things went a long very smooth and everyone was so More

by vasims0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 14, 2019

Bought a New Corolla!!! Overall, a great experience with our purchase. Your team was able to give us great service and provided us with great vehicle pricing and quick servic More

by L.Brwn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 13, 2019

Awesome I was pleased with the service. I highly recommend!! Amanda and Noah was great! The wait time was short. Thank you Jim Ellis for a wonderful team!! More

by greenmichael000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron, Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

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