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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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January 08, 2020

Outstanding, got in and out quickly! Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid More

by CLANK1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 07, 2020

Great Experience!! I was a little hesitant but everyone made me feel completely comfortable. Mason and Michael explained everything in detail. I’m going to really enjoy my new car!! More

by Nicolekay1986
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to assist you with your vehicle purchase. Thank you for the great review. Please be sure to refer all your family and friends to see me.

January 07, 2020

No Stress/No Haggle - Straight forward truth! My experience with Leon Poole @ Jim Ellis Toyota was an absolute dream come true! Never has it been this easy to purchase a car. I felt comfortable More

by cindyjpowers1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 07, 2020

Everyone we spoke with was polite and professional. My wife and I arrived Saturday evening near closing time . We were greeted outside and introduced to Mr. Leon Poole who was very friendly and helpful More

by hpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 07, 2020

I had a great experience, they made it simple , easy and fast to find the car I want and buy my used truck form me . I would strongly recommend buying from here More

by Fredde4113
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

January 07, 2020

I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More

by alp1142
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 06, 2020

Amanda was great!!! She help to inform of services that I need that I was but informed about before. She was very nice and polite More

by jeaneawalters
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 06, 2020

Amanda was very attentive and she took care of my issue immediately. I did not even have to wait as I long as was estimated. More

by corettajones
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 05, 2020

My family has been working with Leon Poole for several years and we're always pleased with the service he provides. I would recommend him to any customers looking for a new vehicle. Thanks again! More

by Tabbota
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 04, 2020

Exceptional The Dealership was exceptional and everyone was so professional. The process was efficient and fast and I would recommend them to my friends. I woul More

by Npb49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

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