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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,496 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,496 reviews

December 18, 2019

Service Department Very please with how quick I was in and out. My experience was a good one. Customer service was great! Friendly staff. My car was ready when I was More

by usherdevee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your feedback! I greatly appreciate you taking the time to leave your comments on your experience. If there are any questions or concerns I can help with, please feel free to contact me.

December 18, 2019

Awesome service. They went out of their way to bring me the car for a test drive when I wasn’t sure if I’d make it to the dealership. Everything went very smooth and I got a great deal on an awesome car. T More

by manance
Recommend Dealer
Yes
Employees Worked With
Brian Hoe
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you, It has been my pleasure guiding you thru your car buying journey. It is my goal to provide an iconic customer experience when purchasing or selling a vehicle while representing Jim Ellis Toyota with the upmost integrity. I certainly look forward to assisting you, your friends, and family with all vehicle needs for years to come.

December 18, 2019

Miguel was very courteous and helpful to us at Jim Ellis dealership with our buying experience on December 18,2019. Made it great a experience. More

by Cintron72
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Miguel Perez
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

December 18, 2019

I walked in to Toyota today to get my car serviced (I have a 2016 Toyota Corolla) guy by the name of Mr. Hall came and was talking with me about trading my car and getting a great APR rate which is curre More

by Tavaka C.
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

I greatly appreciate the positive feed back. I was very happy to assist you with the purchase of your vehicle. Please be sure to let me know if you need anything in the future! Look forward to seeing you soon!

December 18, 2019

New Rav4 2020 from the best! Got my 2020 Rav4 from Harby Santos he was great and very knowledge. Would Recommend to anyone in the market that is interested in a new car! More

by rinowu2010
Recommend Dealer
Yes
Employees Worked With
Harby Santos
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

December 18, 2019

My experience with Jim Ellis Toyota was positive from start to finish . I was very impressed with my salesman , Michael Green. Michael was very patient and thorough and addressed any questions or conce More

by KateriaGoodman
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 18, 2019

Michael was very patient and kind. I’m not used to the car buying experience but this was totally easy. I commend Jim Ellis on hiring Michael.. More

by Claudiabeanrn
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive review. I am happy to assist you with the purchase of your new vehicle. Look forward to seeing you again soon.

December 17, 2019

Wonderful Experience It was wonderful working with Amanda. She got me in an out of there within an hour as promised. I love Jim Ellis Toyota of McDonough and will contin More

by NicoleBurton1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Dec 18, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

December 16, 2019

Jim Ellis Toyota Overall great experience and they kept there promise. Very knowledgeable and accommodating. Daniel was great and helpful and really looked out for th More

by johnsonjerr44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, Daniel Feliciano
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. It was my pleasure to assist you with the purchase of your vehicle. Please be sure to reach out if need anything in the future.

December 16, 2019

Now they are stating they will refuse service without an app Now I am told they will begin refusing to service my vehicle with out an appointment. The type of work does not allow me to make an appointment for a More

by s.dbseagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Cambron
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