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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,497 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,497 reviews

December 20, 2019

Wonderful Experience! This was the most WONDERFUL car buying experience ever! Our salesman Leon really listened to us and was able to provide a level of service that was EX More

by bbunni91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Positive feedback is what I strive for. Thank you for the great review. I look forward to seeing you again soon and be sure to refer all your friends and family to me! Thank you again

December 20, 2019

awesome!!! Toyota at Mcdonough is Awesome. The customer service is excellent! The salesperson and service personnel were overall is good. There is coffee, water More

by tammargreeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

December 20, 2019

Was referred to Michael be a family member. He was everything they said. I’m very pleased he’s great to work with. Thank You More

by essence.howe
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to help you with your vehicle purchase. Your positive feedback is appreciated! Please be sure to refer your friends and family to me.

December 19, 2019

Bought a New Rav4!! Good people to deal with! Just be sure to check all paperwork and get all the forth coming information such as interest rate and length of terms. Whe More

by jamesmweeks43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

December 19, 2019

I am so happy that I chose Jim Ellis Toyota to buy my first car at! Miguel was incredibly helpful and made the experience so amazing. I highly recommend Jim Ellis Toyota to everyone! More

by emilyjones20
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Miguel Perez
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Hearing that you had great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your vehicle. We look forward to serving you for many years to come!

December 19, 2019

Great service Dana was very nice and explained everything well.. She was knowledgeable and pleasant to work with. She made it easy to complete the service appointme More

by NSROULHAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 19, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 19, 2019

Awesome staff I have purchased 3 vehicles from this dealership. 2 when it was McDonough and this one thru Jim Ellis. Every experience has been great. Friendly and More

by betterlifeindeed9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fazal Sher, Tim Hackney, Amanda Cambron
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback! It was my pleasure assisting you with your vehicle purchase. I look forward to seeing you in the near future!

December 19, 2019

Pleasant experience The person I work with is very helpful answering questions I have and wait was pleasant. It was just regular service. I needed an extra key and she pr More

by mvttucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Dec 31, 2019 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

December 19, 2019

Excessive wait time Went in on a weekday at 10:00am. Was told the wait time was 2.5 hours which I couldn’t understand because there was not many cars. It took more than 3 More

by atltray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah Peacock
December 19, 2019

MD is a Jim Ellis customer for life So, to begin I usually don't go to dealerships for purchasing cars. By chance I stopped at Jim Ellis Toyota of McDonough just to look around. Gerald More

by carpro.md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, Tim Hackney, Noah Peacock
Jan 02, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feed back. It was my pleasure to assist you with the purchase of your vehicle. Please be sure to reach out if need anything in the future.

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