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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
January 23, 2020
I was unable to reach Service to schedule an appt. yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant dem yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant demeanor. He made the entire experience vertical enjoyable and I will be back for future service on my Rav4 (new to me). More
by skkcopeland
Employees Worked With
January 23, 2020
new car Thought i was going to another dealership.Had an apointment at the other place.These people would not let me leave untill i bought a new car.The deal Thought i was going to another dealership.Had an apointment at the other place.These people would not let me leave untill i bought a new car.The deal seemed good ,so i took it.So far so good. More
by charliehotel222000
Verified CustomerJanuary 22, 2020
purchase of my first new car' Mr. Poole went above and beyond to help me out and he got me in my car. Most of all he made my grand-babies feel welcome.He was nice and very kind he Mr. Poole went above and beyond to help me out and he got me in my car. Most of all he made my grand-babies feel welcome.He was nice and very kind he made the whole experience easier than I ever imagined . Mr Mason was very informative and made me feel comfortable when I was very nervous. all in all they made a scary step for me quite pleasant. Thank you guys so much. More
by Tab
January 22, 2020
The best sale person is leon poole and I mean the best he's awsome.Thank you leon poole God bless you .a Greg Webster and Mason he's awsome.Thank you leon poole God bless you .a Greg Webster and Mason More
by lottiegrier1949
January 22, 2020
I had the best experience at this dealership. Michael was very informative about my vehicle. He even provided excellent service after the sale . I highly recommend his services very informative about my vehicle. He even provided excellent service after the sale . I highly recommend his services More
by Karyn16
January 22, 2020
I believe this is my third time being attended to by Amanda, and I am just as pleased as the first time I came here to service my car. She is very courteous and always helpful, taking time to explain th Amanda, and I am just as pleased as the first time I came here to service my car. She is very courteous and always helpful, taking time to explain things. More
by vlpl3
Employees Worked With
Amanda Cambron
January 22, 2020
Reid Millikan is the Greatest! I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. an I always like working with Reid Millikan since he used to be a technician. He knows his stuff and gives great advice based on the work to be done. and his vast experience. More
by Keith Colvin
Employees Worked With
January 22, 2020
Polite service from everyone I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointmen I arrived on time and pulled right into the bay and was greeted by several representatives who gave me great direction for my first service appointment. They advised I would be ready to go in an hour but in 45 minutes I was on my way! Thank you! More
by feilkejacque
January 21, 2020
service for my CHR All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there All was great. Had my care ready when promised and even washed it. I live out of state, and it is great to be able to get my service when I am there. More
by DaveChr
Employees Worked With
Meagan Thackston
January 21, 2020
Terrible. The service tech ignored me . It took two and a half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questio half hours to get an oil change with an appt and when it was over I had to go find my own car and tell them it was ready. He also ignored my questions on how long it would take and what type of oil they were using. On top of all this they refused to give me a paper copy of my inspection report More
by dbjames0443
Employees Worked With
Noah Peacock
