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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,498 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,498 reviews

January 07, 2020

I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More

by alp1142
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 07, 2020

No Stress/No Haggle - Straight forward truth! My experience with Leon Poole @ Jim Ellis Toyota was an absolute dream come true! Never has it been this easy to purchase a car. I felt comfortable More

by cindyjpowers1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 07, 2020

Everyone we spoke with was polite and professional. My wife and I arrived Saturday evening near closing time . We were greeted outside and introduced to Mr. Leon Poole who was very friendly and helpful More

by hpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 07, 2020

Great Experience!! I was a little hesitant but everyone made me feel completely comfortable. Mason and Michael explained everything in detail. I’m going to really enjoy my new car!! More

by Nicolekay1986
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

It was my pleasure to assist you with your vehicle purchase. Thank you for the great review. Please be sure to refer all your family and friends to see me.

January 06, 2020

Amanda was great!!! She help to inform of services that I need that I was but informed about before. She was very nice and polite More

by jeaneawalters
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 06, 2020

Amanda was very attentive and she took care of my issue immediately. I did not even have to wait as I long as was estimated. More

by corettajones
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 05, 2020

My family has been working with Leon Poole for several years and we're always pleased with the service he provides. I would recommend him to any customers looking for a new vehicle. Thanks again! More

by Tabbota
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. It was my pleasure to assist you with your vehicle purchase. I look forward to assisting you in the near future.

January 04, 2020

Exceptional The Dealership was exceptional and everyone was so professional. The process was efficient and fast and I would recommend them to my friends. I woul More

by Npb49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

January 04, 2020

I went to buy a car and I went to a Toyota dealer and the person who assisted me is his name is Fazal he was awesome with an excellent customer service and definitely I recommend More

by Mahaj
Recommend Dealer
Yes
Employees Worked With
Fazal Sher
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. If there is anything I can assist you with in the future please let me know!

January 04, 2020

I have been a plan to buy a car and I decided to go to a dealer Fazal was that assisted me and he was really sweet and nice person to talk with in the future if I’m buying car definitely I’ll go see him a g More

by Edriss
Recommend Dealer
Yes
Employees Worked With
Fazal Sher
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. If there is anything I can assist you with in the future please let me know!

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