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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,498 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,498 reviews

January 08, 2020

First Service for my 2019 Prius Dana is an absolute pleasure. She made servicing my vehicle easy and enjoyable. I will definitely buy my next vehicle at Jim Ellis Toyota McDonough. More

by cemjr148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

January 08, 2020

Nice service, very efficient with the process and answered all the questions that I had about my new vehicle. I had no issues and would recommend this dealership to anyone looking for a quality car a More

by Kdwalker2011
Recommend Dealer
Yes
Employees Worked With
William Mason, Fran West
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate you taking the time out of your busy schedule to give us a five star review. We look forward to seeing you in the near future.

January 08, 2020

Great customer service. Listened to my concerns and assisted with solutions. Help set Future appointments and updated phone number and email address. I would refer. More

by Steph
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 08, 2020

This was hands down the beat car experience I have ever had. Susan my sales rep was absolutely the best. Also Greg Webster was amazing. Along with the finance manager Mason. The overall experience was amaz More

by jamiecook
Recommend Dealer
Yes
Employees Worked With
Greg Webster, Susan Crawford, William Mason
Jan 10, 2020 -

Jim Ellis Toyota of McDonough responded

We greatly appreciate you taking the time out of your busy schedule to give us a five star review. We look forward to seeing you in the near future.

January 08, 2020

Happy with my purchase from Harby Santos got a brand new 2020 Corolla with lifetime Oil changes and Powertrain Warranty. Harby was very knowledgeable and got me a good deal. More

by Alfonzoreyes
Recommend Dealer
Yes
Employees Worked With
Harby Santos, Tim Hackney
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

January 08, 2020

I purchased a 2020 Toyota Corolla and everyone was very helpful from the moment I got there to the moment I left. It was a good experience. More

by klgillespie7
Recommend Dealer
Yes
Employees Worked With
Milton Hall, William Mason, Daniel Feliciano
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for taking time out of your busy day to leave me a great review. It was a pleasure assisting you with the purchase of your vehicle. I look forward to seeing you soon.

January 08, 2020

Not at all busy like it usually is. Got in and out in less than 1 hour. As always, Oscar was very nice and helpful. More

by tclimo
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

January 08, 2020

Courteous and Clean Transportation On this visit, I needed to get back to work. I was provided with a courteous driver and the vehicle was clean. The service adviser, Reid, was busy, More

by keta2moro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 08, 2020

Outstanding, got in and out quickly! Always have a pleasant experience when bringing my vehicle in for service. I did not have an appointment, but was assisted in a timely manner. Reid More

by CLANK1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the positive feedback. Look forward to seeing you next time you need your vehicle serviced.

January 07, 2020

I had a great experience, they made it simple , easy and fast to find the car I want and buy my used truck form me . I would strongly recommend buying from here More

by Fredde4113
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

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