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Jim Ellis Toyota of McDonough
McDonough, GA
8,498 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,498 reviews
January 09, 2020
I appreciate Reid my service mgr. working with me to get the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! the parts ordered, arrange a loaner car and kept me updated during the day. He is awesome!!!!! More
by sjmcwhorter1
Verified CustomerEmployees Worked With
January 09, 2020
The staff was great and a smooth transaction everyone treated like we were very important people I would purchase a car from there again thanks treated like we were very important people I would purchase a car from there again thanks More
by Zorn126
January 09, 2020
Fast Service awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends awesome service writer and awesome place to get work done. Whenever I need service I take it to Toyota Mcdonough and I refer my friends More
by PEPSI3628
Employees Worked With
January 09, 2020
Had a 9am appointment for oil change and tire rotation. Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not r Tires could not be rotated and only got oil change and still waited nearly 3 hours. What’s the benefit of going there with an appointment and not receiving the service requested? More
by ivancornier
Employees Worked With
Dana Hull
January 09, 2020
Fast and friendly I received email reminders about my 25k service being due, was able to schedule my appointment online and the work was done before the time I was told I received email reminders about my 25k service being due, was able to schedule my appointment online and the work was done before the time I was told to expect. Everyone I dealt with was friendly and efficient. More
by cgansel
Employees Worked With
I'm sorry, I don't remember.
January 09, 2020
Ray was very knowledgeable and kept me informed with the status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown status of my vehicle. I highly recommend this Dealership and will definitely be a return customer. Shannon Brown More
by sdbrown505
Employees Worked With
January 09, 2020
Very professional and high quality service center Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dana was very knowledgeable and kept me informed with the status of my vehicle while I waited for the service to be completed. I highly recommend this Dealership. This is my 4th 4-Runner and I only have them serviced at Toyota McDonough. More
by john.spitz
Employees Worked With
Dana Hull
January 09, 2020
Harby Santos is amazing. He's knowledgeable and explains in sample terms what i need to understand before I make the purchase. Customer service skills awesome. I will recommend him to anyone. Way to go. Har in sample terms what i need to understand before I make the purchase. Customer service skills awesome. I will recommend him to anyone. Way to go. Harby More
by rosemayjacques9
January 08, 2020
I’m new to the Georgia area and this was my first visit to the dealership. Amanda made my experience the best from the moment I walked in until I left. She even got me out in good timing for work even with to the dealership. Amanda made my experience the best from the moment I walked in until I left. She even got me out in good timing for work even with me being a walk-in. Best service ever!!! More
by kayla_molete
Employees Worked With
Amanda Cambron
January 08, 2020
I had an appointment to have tires rotated . It took 3 hours with an appointment. I stood to be acknowledged about 10 minutes I was very disappointed as this was my first visit. hours with an appointment. I stood to be acknowledged about 10 minutes I was very disappointed as this was my first visit. More
by myconnell
Employees Worked With
There was a lady training, Noah Peacock
