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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,602 reviews

February 07, 2020

Thanks to Raymond in the service department for turning a bad experience into one that will keep me as a customer. He follow up with me and ensured I was taken care of. More

by gsmjrobert
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

February 07, 2020

great service Reid was friendly, helpful and very professional .He made my 40000 mile service easy and fairly quick. I felt good about the overall experience and th More

by bjhallqb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

February 07, 2020

Michael Green was great today. He gave me alot of good information i can use for my future purchase. I will definitely be doing business at this dealership More

by turner_cicely
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 07, 2020

My salesman Mr Green was knowledgeable and attentive. He was helpful in negotiating between the sales dept. Mr. Mason was a extremely pleasant and funny finance specialist who put me at ease. More

by Danin30256
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 07, 2020

Our experience at Jim Ellis Toyota was excellent. We have purchased several cars from this dealership under the previous management and under this new management. We were not disappo More

by Norris
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

February 06, 2020

From beginning to end the transaction was awesome. Our salesman was efficient and very knowledgeable. The finance manager was the same. Went in the dealership as a customer but was made to feel like old f More

by BARBJONES5573
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

February 06, 2020

I had a nice experience at this dealership. Michael worked really hard from the beginning of the deal. He constantly updated me on my appointment. I'm going to enjoy my nes car. More

by Leviparker98
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Feb 19, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 06, 2020

Very pleasant experience! I was purchasing my first car. I absolutely love it. Milton was truly great! Very knowledgeable. Very personable. I would for sure refer others to him. More

by Knightgina68
Recommend Dealer
Yes
Employees Worked With
Milton Hall, Daniel Feliciano
February 05, 2020

Customer service was excellent. The service was excellent and everything was considered to meet my financial needs purchasing a car. Mr. Hopkins and Mr.Feliiciano were profession More

by CODY9BROWN@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, Daniel Feliciano
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

February 05, 2020

Great Service experience I’m a regular at Jim Ellis Toyota. The service is superb to other Toyota dealerships I’ve done business with. The service technician explained what th More

by hoopercharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
Feb 06, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

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