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Jim Ellis Toyota of McDonough
McDonough, GA
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,499 reviews
January 15, 2020
New Rav4 from harby santos! Harby was an excellent salesman! He was very patient and took time to explain everything we didn’t understand, and he also found us a vehicle that was Harby was an excellent salesman! He was very patient and took time to explain everything we didn’t understand, and he also found us a vehicle that was in our bugget! We thank you so much! More
by Priscillaclink
Employees Worked With
Harby Santos
January 15, 2020
The best and always on top of her game! Never ever wounder when my car is done and the work is complete. Go see her and you want be disappointed wounder when my car is done and the work is complete. Go see her and you want be disappointed More
by bamabuddy2017
Verified CustomerEmployees Worked With
Amanda Cambron
January 15, 2020
Experience from online search to car delivery was exceptional!! Ahmad was very thorough during the sales process, a consummate gentleman and true ambassador for the Toyota brand!! exceptional!! Ahmad was very thorough during the sales process, a consummate gentleman and true ambassador for the Toyota brand!! More
by Satisfied customer
January 15, 2020
Mr.Santos if I could rate him a ten I would! His energy was amazing and he’s very upfront and honest! He was very patient with me! Very knowledgeable and was very determined to sale me this car and I love was amazing and he’s very upfront and honest! He was very patient with me! Very knowledgeable and was very determined to sale me this car and I love it!!!! More
by amanda_mapp@yahoo.com
Employees Worked With
Harby Santos
January 15, 2020
Stopped by after connection to dealership via KBB Instant Cash Offer. Met with Leon Poole who was terrific to work with. Leon is a rare sales guy, he’s straightforward, honest and a very nice guy. He prov Cash Offer. Met with Leon Poole who was terrific to work with. Leon is a rare sales guy, he’s straightforward, honest and a very nice guy. He provided all the information that I was looking for. Everyone else at the dealership was very nice as well, everyone greeted me and remembered my name while I was there. Very impressive More
by bherrin67
Employees Worked With
January 14, 2020
I had an appt & I wasn't informed they were busier than usual. Not happy with waiting 2& 1/2 hours for an oil change. usual. Not happy with waiting 2& 1/2 hours for an oil change. More
by Von
Employees Worked With
Noah was the name that set up my appt. He was not the person who served me upon arrival., Noah Peacock
January 14, 2020
Bought a New Camry!!! Ja'Von is such a wonderful car salesmen. Very detailed and honest, very respectful. I'm glad that I was able to purchase my car from him. He believes Ja'Von is such a wonderful car salesmen. Very detailed and honest, very respectful. I'm glad that I was able to purchase my car from him. He believes in customer service. I would definitely recommend him. More
by nwfuller
Employees Worked With
January 14, 2020
AMAZING Jay Harris was very patient with me and working my deal. Mason was great in finance. They both explained all aspects of the process to me. It was very Jay Harris was very patient with me and working my deal. Mason was great in finance. They both explained all aspects of the process to me. It was very and pleasing experience. Thank you so much!! More
by amandakerce
January 14, 2020
I had my car towed to Jim Ellis due to a flat tire. Raymond provided excellent customer service. My tire was patched with no further problems. Raymond provided excellent customer service. My tire was patched with no further problems. More
by karla.yolas2
Employees Worked With
January 14, 2020
Better than expected Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an Arrival was nice, and time to counter was fast. Waiting area is clean with space to sit/work etc. you got coffee and if you have the kids they have an area for them as well. More
by orod25
Employees Worked With
Amanda Cambron
