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Jim Ellis Toyota of McDonough
McDonough, GA
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,499 reviews
January 16, 2020
Was very pleased with Gerald Hopkins (salesmen). Dealership was professional, nice, and negotiating in getting me into the car I was searching. Very happy with 2020 Toyota Corolla and look forward t Dealership was professional, nice, and negotiating in getting me into the car I was searching. Very happy with 2020 Toyota Corolla and look forward to scheduling every oil change with dealership. More
by Zach D
Employees Worked With
Gerald Hopkins, Daniel Feliciano
January 16, 2020
Could not of had better service from Harby Santos. He Could not of had better service from Harby Santos. He was awesome transaction was very smooth. I highly recommend buying from Harby. You should com Could not of had better service from Harby Santos. He was awesome transaction was very smooth. I highly recommend buying from Harby. You should come see Harby. More
by Teeoff34
Employees Worked With
Harby Santos
January 16, 2020
Miguel Perez muy buena atencion exelente servicio espero volver a comprar otro carro para que sea el que me atienda tremendo profecional sabes como a tender las persona volver a comprar otro carro para que sea el que me atienda tremendo profecional sabes como a tender las persona More
by Bismark12775
Verified CustomerEmployees Worked With
Miguel Perez
January 16, 2020
Completely wrong diagnosis of mechanical issue. Mechanic ignored suggestion of a wiring issue, recommended dash board replacement (over a thousand dollars). I fixed wiring myself for about ten cents Mechanic ignored suggestion of a wiring issue, recommended dash board replacement (over a thousand dollars). I fixed wiring myself for about ten cents in sandpaper. More
by b0zospears
Employees Worked With
Not sure
January 16, 2020
Harby Santos es un excelente vendedor me ayudó y me explico todo y pude omprar mi corola 2020 gracias simpatico, Lo recomiendo a cualquiera que esté interesado ! explico todo y pude omprar mi corola 2020 gracias simpatico, Lo recomiendo a cualquiera que esté interesado ! More
by Ynes.medina
Employees Worked With
Harby Santos
January 16, 2020
New Car Purchase I drove to this dealership yesterday to trade in my Highlander on a new one. It was a process with several steps and individuals involved. Everyone I drove to this dealership yesterday to trade in my Highlander on a new one. It was a process with several steps and individuals involved. Everyone we dealt with was professional and courteous. The deal was completed in a timely manner. We were well treated. More
by STEVEHEIDT
January 16, 2020
Great service. I was glad to be able to make the purchase in my own time and reach a decision that I was most comfortable with! in my own time and reach a decision that I was most comfortable with! More
by NATALYJHJ
January 15, 2020
Agradeço a você Miguel, pelo bom atendimento. Muito atencioso, tirou tidas minhas duvidas. Ele me mostrou o carro que eu sempre quiz ter. Muito, muito obrigada. atencioso, tirou tidas minhas duvidas. Ele me mostrou o carro que eu sempre quiz ter. Muito, muito obrigada. More
by leonildarochaa
January 15, 2020
Tire air pressure light on I needed a malfunctioning sensor found and replaced. I made an appointment, and waited 2hrs 45min. The result was I needed 5 sensors replaced - cost I needed a malfunctioning sensor found and replaced. I made an appointment, and waited 2hrs 45min. The result was I needed 5 sensors replaced - cost over $800.00. Plus a new battery, couple of things flushed. Total estimate for repairs. - $2,200.00. So I paid by $146.bill and went home. Accomplished nothing. Oh, my battery did have a bad cell, and my husband replaced it on my 9 year - 2011 RAV4. I’ll be buying a new car within the year, but probably not from your dealership. I have no complaint with Raymond, as he just followed the procedures of the dealership. More
by cruzvette
Employees Worked With
January 15, 2020
Great buying experience I had a great buying experience with Gerald Hopkins. This is the second car I have bought from this dealership. I have already recommend him to my nei I had a great buying experience with Gerald Hopkins. This is the second car I have bought from this dealership. I have already recommend him to my neighbor, who is planning to buy a car sometime in the spring. Excellent customer service! More
by azsun02
Employees Worked With
Gerald Hopkins, Daniel Feliciano
