Jim Ellis Toyota of McDonough

Fantastic!!!!!!!!!!!!!! How was treated like I really mattered. Brought my Highlander in to get something minor done and they treated it like it was first rate for them. Ama How was treated like I really mattered. Brought my Highlander in to get something minor done and they treated it like it was first rate for them. Amanda was AWESOME and very patient and kind.Gerald Porter and John the tech were awesome also and even ran my highlander through the carwash. I was more than impressed. Pam H. More

I was greeted promptly and my car was taken in for service right away. very convenient since I had to be at work that morning. service right away. very convenient since I had to be at work that morning. More

Very smooth and quick, but I was a little confused when I walked in about who to talk to. After I figured it out It was a very quick process. All the employees in that area seemed very nice. walked in about who to talk to. After I figured it out It was a very quick process. All the employees in that area seemed very nice. More

Oil Change and Multi-Point Inspection All went well. Greeted well and checked in efficiently. Asked some transmission service questions that were thoroughly answered. Always like gettin All went well. Greeted well and checked in efficiently. Asked some transmission service questions that were thoroughly answered. Always like getting the inspection as a drive a lot. More

The Service Department staff was friendly but no directions Upon arrival there are no directions on where to go or pull in, after standing in line to be checked in they said I didn't have an appointment and it Upon arrival there are no directions on where to go or pull in, after standing in line to be checked in they said I didn't have an appointment and it would take a while, I informed them that Toyota made the appointment for me through the recall program. Oscar was friendly and funny and absolutely no problems with him. After a couple of hours, they emailed/texted additional services to approve. They came up with nearly $900 worth of charges for services not really needed. Said the battery BARELY cranked the car, I've noticed zero problems with this. The wiper does need replacing but not for the price they wanted, over $500 worth of a brake job on front and back, again no problems there either. I declined all services., changed out my own wipers for much less and higher end wipers. I will keep and eye on my battery, I'll get the brakes serviced elsewhere for also much less as the back AND front are not in need. More

Happy Veteran I have always hated having to buy a car, but this experience was great. There was no "high pressure sales" and everyone we worked with was friendly a I have always hated having to buy a car, but this experience was great. There was no "high pressure sales" and everyone we worked with was friendly and a pleasure to work with. It was like dealing with our best friends throughout the entire experience. Special thanks to Michael Green, Sales, and Daniel Feliciano, Finance. We are looking forward to continuing our relationship in the coming years and working with Reid Millikan in the Service Department. More

I would like to thank Mr. Gerald Hopkins for his Great customer service. He was straight up with all the answers to my questions. Everything was explained to my understanding. I wasn't there very long a customer service. He was straight up with all the answers to my questions. Everything was explained to my understanding. I wasn't there very long and I got exactly what I was looking for. Thanks again Mr. Hopkins. More

Yesterday I purchased a used 2009 Acura legend. And the gentlemen that sold me the car was outstanding. Great guy.A team player. He went above and beyond. gentlemen that sold me the car was outstanding. Great guy.A team player. He went above and beyond. More

Nice experience at this dealership. I saw a vehicle online and Michael reached out to me and set the appointment. I'm very pleased with my new car. online and Michael reached out to me and set the appointment. I'm very pleased with my new car. More

Everybody was very nice and helpful. Dana remembered helping me before at 5,000 miles. The wait was much shorter this time at 10,000 miles and more was done. helping me before at 5,000 miles. The wait was much shorter this time at 10,000 miles and more was done. More