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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,499 reviews

January 21, 2020

Thanks to Miguel Perez and Felix Diaz and Jim Ellis Toyota of McDonough for all the help, we love our new vehicles and the warranties. More

by Bigtank5099
Recommend Dealer
Yes
Employees Worked With
Daniel Feliciano, Miguel Perez
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles on your vehicle. We look forward to serving you for many years to come!

January 21, 2020

Satisfaction Once again, Leon has taken care of us. As always we appreciate the service, the knowledge, and the deal! Thanks again. Satisfied yet again, again agai More

by Nolaw33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hackney
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

January 21, 2020

Michael worked with me for 2 months. He did a great job, following up with me. I wasn't ready at the time but he was the first person I called when I was ready. Thank you Jim Ellis More

by evetime12
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

January 20, 2020

Pretty solid dealership overall. Sales person took long fixing simple mistakes he made but overall did okay. Mason in finance was great. I would recommend the dealership More

by thoard93
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hudson, William Mason
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

January 20, 2020

Mr. Sher was very professional and polite. He offered us great customer service and got us into the SUV we wanted. I would recommend that you come in and see him if you are looking for a new car!!!! More

by adrianoliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fazal Sher
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

January 20, 2020

Amazing experience from day one. Now there's a reminder of your appointment. I work long hrs so I cannot directly say when my schedule will all me to come in for my appt. BUT you guys worked w/ my schedule More

by jonnyvicci
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

January 20, 2020

Harby Santos was an amazing salesman. My experience was so smooth and nice. I was able to come to get what I without any hassle. GREAT JOB HARBY SANTOS!!!!!! More

by vdj1983
Recommend Dealer
Yes
Employees Worked With
Harby Santos
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come.

January 20, 2020

The service advisor was great! (Amanda) And after explaining the situation which involved a TSB, she already had it printed out and ready for the maintenance tech. The parts were replaced and the is More

by AMB1
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

January 20, 2020

This was a very good experience with Gerald Hopkins he went over the rav 4 with me and helped me get out of my lease More

by ashleynoelcarter
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

January 20, 2020

Excellent servicr Appointment was honored promptly. Service included only what was necessary. Service advisor was efficient and hit me on the road as promised. Well More

by kdavidso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. Look forward to seeing you in the future for your service. If you need anything please don't hesitate to reach out.

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