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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
February 14, 2020
Fast and friendly The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...a The staff greeted me as I pulled up; Noah was quick to get me in the system and keep me posted as work progressed. In and out in less than an hour...awesome. More
by wsmith6
Verified CustomerEmployees Worked With
Noah Peacock
February 14, 2020
Thanks Jim Ellis Toyota of McDonough, Miguel Perez and Tim Hackney for helping us get the truck we wanted with lifetime Powertrain and lifetime oil changes. Tim Hackney for helping us get the truck we wanted with lifetime Powertrain and lifetime oil changes. More
by Ty lim
Employees Worked With
Tim Hackney, Miguel Perez
February 14, 2020
My husband and I had the most exceptional Valentine’s Day experience at Jim Ellis Toyota of McDonough! Susan Crawford was our sales and leasing consultant and she went above and beyond our expectations! Susa experience at Jim Ellis Toyota of McDonough! Susan Crawford was our sales and leasing consultant and she went above and beyond our expectations! Susan listened intently to our wants and needs, she is the definition of great customer service! We will definitely come back to Jim Ellis Toyota of McDonough to see Susan again! More
by Ebony
February 13, 2020
Great visit . Got in and Out very quickly. Service was great and I was very please with the outcome. I do not anymore to say about this visit. Thx great and I was very please with the outcome. I do not anymore to say about this visit. Thx More
by Smitty
Employees Worked With
Meagan Thackston
February 13, 2020
Is lways better to take the car to the dealership they no was is better with the males and what to do and when to do was is better with the males and what to do and when to do More
by MARITZACUESTA50
Employees Worked With
February 13, 2020
Raymond is the man. The prices at this dealership are notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection notably more expensive then others; but Raymond's customer service makes up for it. Had an 2006 Toyota Camry and he helped explain visual inspection elements as we were at my car looking at it. More
by yonuncasabia6
Employees Worked With
Raymond Persaud
February 12, 2020
I am always treated like family with your people and it makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. makes me very happy. I always keep my Camry’s service appointments, too, and live dealing with the same people. More
by Ssdrk5
February 12, 2020
New car and great service! My mom and I worked with Gerald Hopkins in our search for a Rav 4. He was so helpful, funny and accommodating - it was a smooth and fun process! Tha My mom and I worked with Gerald Hopkins in our search for a Rav 4. He was so helpful, funny and accommodating - it was a smooth and fun process! Thanks Gerald! We worked with Tim Hackney on finances and he was so helpful and made the process simple and quick - thank you, Tim! I would definitely recommend this dealership, not only for the folks who work there, but they give FREE LIFETIME OIL CHANGES! Thanks again! More
by thatgirltrish
Employees Worked With
Gerald Hopkins, Tim Hackney
February 12, 2020
Very nice folks, we knew what we were looking for before we went there but they seemed more than willing to help us make our decision. Second vehicle we purchased at that dealer. Great job! we went there but they seemed more than willing to help us make our decision. Second vehicle we purchased at that dealer. Great job! More
by pauljohnson1929
February 12, 2020
Rep was very helpful and has amazing customer service. Definitely do recommend my friends and family to come and have there service done here. Just amazing!! Definitely do recommend my friends and family to come and have there service done here. Just amazing!! More
by Nicole.matias95
Employees Worked With
Dana Hull
