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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,603 reviews

February 27, 2020

Received excellent service from Amanda! Very knowledgeable in what needed to be done to my car. Will definitely be back for any other service needed More

by bartletts
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

February 27, 2020

Excellent service Reid is very knowledgeable and kept me informed of progress. A ride was provided for me homeand back to pick up my vehicle. Thank you. More

by PETEROBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

February 27, 2020

Gracias Miguel Pérez toda la ayuda brindada y a Jim Ellis Toyota de Mcdonough, nos encanta l garantía de por vida y el cambio de aceite More

by megancer03
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Escuhar que ha tenido tan buena experiencia es la meta por la que trabajamos aquí en el Grupo Jim Ellis! Su recomendación significa mucho para nosotros. Gracias por elegir a Jim Ellis Toyota de McDonough, le deseo muchas millas felices en su nuevo vehiculo. Deseando poder brindarle mi ayuda en el futuro próximo!

February 27, 2020

Gracias Miguel por su ayuda, vinimos buscando un vehículo usado y termine llevándome un 2020 Toyota Corolla con garantía de por vida y aceite de por vida More

by Mariaperez0216
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Escuhar que ha tenido tan buena experiencia es la meta por la que trabajamos aquí en el Grupo Jim Ellis! Su recomendación significa mucho para nosotros. Gracias por elegir a Jim Ellis Toyota de McDonough, le deseo muchas millas felices en su nuevo vehiculo. Deseando poder brindarle mi ayuda en el futuro próximo!

February 26, 2020

I'm very pleased with the service at this dealership. I highly reccomend Michael for your car purchasing needs. Great salesman. Thanks for the service More

by Xiddahs007
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

February 26, 2020

Great experience as usual! First service for our new car and was happy that it didn’t take very long. Treated very well and valued as a customer. More

by TheBrowns
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
Feb 26, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

February 26, 2020

All the people I came in contact with have shown great professionalism, They very good they made me feel at have while my problem is been taken care for. In general I love Toyota. More

by Kwame Bawule Al.
Recommend Dealer
Yes
Employees Worked With
Milton Hall, Tim Hackney, Amanda Cambron
Feb 26, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

February 26, 2020

Thanks to Jim Ellis Toyota of McDonough and Neil Williams for all the help, he was very patient and made sure I got what I wanted, really like the Powertrain warranty and lifetime oil changes More

by Janaw01
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Feliciano, Miguel Perez
Feb 26, 2020 -

Jim Ellis Toyota of McDonough responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Jim Ellis Toyota in McDonough, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come!

February 26, 2020

Gerald was great! Very knowledgeable of the cars and it’s perks. Great customer service. We are very pleased. Will definitely recommend him and Jim Ellis Toyota More

by Shateema
Recommend Dealer
Yes
Employees Worked With
Gerald Hopkins, Daniel Feliciano
Feb 26, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

February 26, 2020

My wife and I visited this location and decided on the vehicle we were interested in the same day. But, returned at a later date to test drive and negotiate purchase and discovered that the GM had deci More

by WILLIEWHITE0803
Recommend Dealer
Yes
Employees Worked With
Greg Webster, Tim Hackney, Harby Santos
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your Business, It was a pleasure assisting you and your family. I look forward to being you sales professional for you and your family for years to come. Thank you for making us aware of the other situation if that is something you want to discuss further please reach out to John Gliem our GM 770-288-3755 ext 210.

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