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Jim Ellis Toyota of McDonough
McDonough, GA
8,499 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,499 reviews
February 02, 2020
Harby santos Great Guy The Service Was Great And Was Harby santos Great Guy The Service Was Great And Was OnPoint with Everything he was awesome I recommend him to anyone in the market for a car ! Harby santos Great Guy The Service Was Great And Was OnPoint with Everything he was awesome I recommend him to anyone in the market for a car ! More
by Robertarrington375
Employees Worked With
Harby Santos
February 02, 2020
Thank you VERY MUCH MIGUEL PEREZ from Toyota of McDonough!! Gave us great customer service, he worked hard on assuring we not only recieved the vehicle we wanted with its features but recieved a gr McDonough!! Gave us great customer service, he worked hard on assuring we not only recieved the vehicle we wanted with its features but recieved a great deal on our 2020 Tundra!!! Thank you!! More
by alvelasquez12
Employees Worked With
William Mason, Miguel Perez
February 01, 2020
Complaints with the Mechanics We have 2 vehicles (2006 Tundra and 2003 4-Runner) that we have serviced here. Recently, multiple screws were left off on the under-pinning after We have 2 vehicles (2006 Tundra and 2003 4-Runner) that we have serviced here. Recently, multiple screws were left off on the under-pinning after a routine oil change, causing it to drop down and drag while I was driving on the highway. I had to pull over, crawl under the truck to remove it and I had to spend my time to bring it back and have it put back on. Another time, they put in the wrong differential oil in, causing a grinding noise, causing me to spend more time to bring it back and have it corrected. My confidence in the mechanics here is not good. I want you to understand that these complaints have no reflection on Reid Millikan. He is the ONLY reason we keep coming back to this dealership for service. More
by savannah310
Verified CustomerEmployees Worked With
February 01, 2020
Very pleasant experience from the beginning. My salesperson was the best to work with and very personable. I would recommend both the dealership and the salesperson! salesperson was the best to work with and very personable. I would recommend both the dealership and the salesperson! More
by Christina
Employees Worked With
Gerald Hopkins
January 31, 2020
The service was excellent. Every one was helpful and made sure all of our questions were answered. They showed us how everything worked on the car. Thanks to Mr. West and the others we spoke with. sure all of our questions were answered. They showed us how everything worked on the car. Thanks to Mr. West and the others we spoke with. More
by trukkerfrb
Employees Worked With
Daniel Feliciano, Fran West
January 31, 2020
Had an 11:20 oil change appt, arrived at 11:30 and didn’t leave until 2:30. Great service but a 3 hour wait for an oil change? leave until 2:30. Great service but a 3 hour wait for an oil change? More
by wayner2ski
Employees Worked With
January 31, 2020
Great Experience. The dealership reviewed my potential issue with my vehicle. No problem was found after several tests and they did not charge me. This to me is fanta The dealership reviewed my potential issue with my vehicle. No problem was found after several tests and they did not charge me. This to me is fantastic customer service and I will trust them with all of my future service needs! More
by sgmmike50
Employees Worked With
Amanda Cambron
January 31, 2020
Caswell was exceptional! I was in need of a car and he definitely got the job done. Thank you for my new car. See you in a few months for that trade-in! Daniel was very time efficient and made sure I chos definitely got the job done. Thank you for my new car. See you in a few months for that trade-in! Daniel was very time efficient and made sure I chose the right warranty. Thank you! More
by briannemegan
Employees Worked With
Daniel Feliciano, Caswell Walker
January 30, 2020
Had a great experience dealing with Gerald Hopkins. Went out the way to get what I needed for my trade and the best deal on a new truck. Was a great experience all the way around. out the way to get what I needed for my trade and the best deal on a new truck. Was a great experience all the way around. More
by TINGLEJAMES08
Employees Worked With
Milton Hall, Gerald Hopkins, Daniel Feliciano
January 30, 2020
Raymond is by far the best service consultant! He is very professional, extends excellent customer service & provides a quality experience. He makes sure he explains what's happening & why. He is thorough & professional, extends excellent customer service & provides a quality experience. He makes sure he explains what's happening & why. He is thorough & personable. He always makes me feel at home. I trust his expertise & would recommend him to family & friends. More
by jmeans26
Employees Worked With
