Jim Ellis Toyota of McDonough

Excellent Customer service I arrived at 6:30 to get in line for a 7:00 a.m. appointment. I was first in line before the gate opened and parked in front of the roll-up doors once I arrived at 6:30 to get in line for a 7:00 a.m. appointment. I was first in line before the gate opened and parked in front of the roll-up doors once we entered the lot. At 7:00 as they began to open the 3 doors, mine would not roll up. The other two lanes all quickly advanced to the check-in process. A service writer approached my vehicle and told me to stay in my current lane - "I've got you." Once the door was finally opened, I advanced and left my vehicle. When I got into the check-in line, the same service writer called for me and took me ahead of several others in line. Additionally, he flagged my service ticket to be completed first! I appreciate a person who is committed to quality customer service. THANK YOU REID!!! More

Gerald was a really awesome rep to work with. Professional service with a smile. Made buying a pre owned certified vehicle a breeze. Keep up the good work. Professional service with a smile. Made buying a pre owned certified vehicle a breeze. Keep up the good work. More

Awesome team, specifically Javon Harris and Raymond Perseus. The level of professionalism, knowledge and patience exceeded my expectations. It was as an extremely stress free experience. Perseus. The level of professionalism, knowledge and patience exceeded my expectations. It was as an extremely stress free experience. More

Super kind told me everything I need to know about the vehicle. I've never been more happy to have my new car! Thanks Leon! vehicle. I've never been more happy to have my new car! Thanks Leon! More

Leon goes above and beyond to get what you need and I would recommend anybody to go see him.hes awesome!!!great person and sales person for all your needs would recommend anybody to go see him.hes awesome!!!great person and sales person for all your needs More

It went great no issues. I think the ladies name was Meagan that took care of me!!! Excellent customer service!!i Lol forward to many more visits!!thanks Meagan that took care of me!!! Excellent customer service!!i Lol forward to many more visits!!thanks More

excellent purchase experience of used 2014 tacoma an extremely positive and i must admit unexpected experience. i'm convinced that a major reason for that statement in this particular purchase transac an extremely positive and i must admit unexpected experience. i'm convinced that a major reason for that statement in this particular purchase transaction is the fact that the whole process was over seen by Mr. John Gliem and the departments and people he is responsible for. He helped strike the deal and I am thus far very happy with the truck with no surprises. More

Jim Ellis Toyota of McDonough excellence We have been die hard Toyota customers for years. We are now Jim Ellis Toyota of McDonough die hard fans. From the purchase to service they have bee We have been die hard Toyota customers for years. We are now Jim Ellis Toyota of McDonough die hard fans. From the purchase to service they have been easy to work with and are indeed second to none. Special thanks to John and Susan. We recommend all car buyers to visit Jim Ellis Toyota of McDonough. More

Everyone was extremely helpful and knowledgeable about the vehicles. Very friendly and comfortable environment. The whole experience was enjoyable and we were very satisfied with every aspect of our visit the vehicles. Very friendly and comfortable environment. The whole experience was enjoyable and we were very satisfied with every aspect of our visit. More

TOYOTA Jeromy was very helpful with our new purchase, professional with how he handled himself, and very knowledgeable with getting us all set-up. Thank You Jeromy was very helpful with our new purchase, professional with how he handled himself, and very knowledgeable with getting us all set-up. Thank You Jeromy!!! More