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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,520 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,520 reviews

March 05, 2020

I am 72 years old and feel like I’m well taken care of. Service Department is very helpful and knowledgeable. Amanda treats me like family More

by Samiowens0401
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 05, 2020

This was a great car buying experience, awesome sales staff with a no pressure attitude, once I decide on a car it took less than an hour to complete the entire transaction More

by tprosser0
Recommend Dealer
Yes
Employees Worked With
Milton Hall
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Greatly appreciate your business and look forward to seeing you in the near future.

March 05, 2020

The service was timely an efficient. I presented a coupon upon checkin. However I realized later that it was not applied. I texted the Service person but have not received a reply. More

by kkgjwint
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 05, 2020

Great service. Waited for about an hour but the waiting room was very comfortable. The servicemanwhen we left was great. I had my 84 Yr old mother with me and he open her door to help her get in the car. More

by brown5003
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

March 05, 2020

Mr. Leon Poole is the best car salesman by far Today my family and I had the pleasure of purchasing a quality vehicle and Leon Poole was absolutely amazing. He was extremely knowledgeable and worke More

by SecretAgent
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Richardson, William Mason
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

March 04, 2020

The customer service was great and can’t complain about the recommendations and Amanda was very polite but the wait for the actual service to be done to the car was horrible More

by JL
Recommend Dealer
Yes
Employees Worked With
Amanda Cambron
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

March 04, 2020

Thanks Jim Ellis Toyota of McDonough for the power train life time warranty! Neil Williams and Miguel Perez were great! Also the lifetime oil changes More

by Burroughsq
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Miguel Perez
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

It is with utmost Pleasure and Glee that I accept your thoughtful and eloquent review on Dealer Rater. Your sincere description of your buying experience was well noted and I just simply want to wholeheartedly say thank you in return.

March 03, 2020

New car deal I was heading to Union City Toyota but thought I would try this dealer and I am glad that I did. The service was great and friendly. More

by dchingo_us
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donald Smith
Mar 05, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Glad you stopped by our dealership and we were able to assist you. We look forward to seeing you soon.

March 03, 2020

I really appreciate the patience and care Ahmad Ali possessed throughout the whole ordeal!!!! He was very professional and got the job done!!! Really great! Best dealer ever and dealership hands down!! More

by Tshalou
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the great review. If you ever need any help, do not hesitate to give me a call.

March 03, 2020

I just want to thank Luis for helping and for being patient with me on deciding on a vehicle. You are truly amazing at what you do. Jim Ellis Toyota of McDonough thank you all for putting me in my 2016 More

by jessica_miles34
Recommend Dealer
Yes
Employees Worked With
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Mar 04, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for allowing me the privilege of earning your business and a major thank you for the positive feedback. Please be sure to refer your friends and family to me.

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