Jim Ellis Toyota of McDonough

Miguel and Gerald did an excellent job at making sure I got what I wanted in my Toyota Highlander Hybrid Platinum All wheel drive. Thank you! got what I wanted in my Toyota Highlander Hybrid Platinum All wheel drive. Thank you! More

Gerald Hopkins was very helpful and very professional. He took care of all my questions and concerns. He is very knowledgeable about the all the in's and outs of the Toyota Tundra. I would definitely recomme took care of all my questions and concerns. He is very knowledgeable about the all the in's and outs of the Toyota Tundra. I would definitely recommend him to my friends and family. More

My experience was EXCEPTIONAL, OUTSTANDING & EXCELLENT!!! First of all I would like to say THANK YOU & I APPRECIATE everyone who was working that day & everyday especially with the Coronavirsu Pandemic. I cal First of all I would like to say THANK YOU & I APPRECIATE everyone who was working that day & everyday especially with the Coronavirsu Pandemic. I called your dealership the same morning & received an appointment for the same day (I had received a service recall notice) which was AWESOME. Kendall greeting me on the phone with such kindness and professionalism and also scheduled my appointment. The moment I pulled up, I was pleasantly greeted by a young lady & then I was also pleasantly greeted & assisted with an EXCEPTIONAL, OUTSTANDING & EXCELLENT customer service care ALL THE WAY. Her name was Dee. THANK YOU DEE, you were so informative, polite and patient...again...with all that is going on, you didn't allow that to be a negative visit. GREAT CUSTOMER SERVICE CARE from anyone no matter of their title is ALWAYS A MUST with me & I always like to take the opportunity to tell you Dee & everyone at the Jim Ellis Toyota Dealership...THANK YOU, GREAT JOB & PLEASE CONTINUE WHAT YOU ARE DOING!!! IT IS APPRECIATED!!! More

Thanks Neil and Miguel from Jim Ellis Toyota at McDoonough for all the help, love my new RAV4 and all the lifetime power train and oil change McDoonough for all the help, love my new RAV4 and all the lifetime power train and oil change More

My experience at the dealership was great... Ried and cherry have wonderful customer service and answer all my questions perfectly... I always have good experiences here..🤗🤗🤗 cherry have wonderful customer service and answer all my questions perfectly... I always have good experiences here..🤗🤗🤗 More

Organized and Professional I have alway had a good experience here, even when it's hectic they got it together. I'm so grateful to have a dealership that has a great service de I have alway had a good experience here, even when it's hectic they got it together. I'm so grateful to have a dealership that has a great service dept. Thanks guys! More

Every time I come in Dana makes sure that my car is properly taken care of. She helped Megan make sure Justin was assigned my car because he’s the only tech I trust working on it. properly taken care of. She helped Megan make sure Justin was assigned my car because he’s the only tech I trust working on it. More

This was the best experience I have ever had in a dealership. The service was fast , friendly and all me expectations were meet on price: dealership. The service was fast , friendly and all me expectations were meet on price: More

Jovan R was excellentAnd make sure that I got exactly what I wanted. There was no compromise and they made the pricing fit what I needed. Especially When I got top-notch service!! what I wanted. There was no compromise and they made the pricing fit what I needed. Especially When I got top-notch service!! More

Excellent service provided and very quick responses to our questions. Made buying a car a pleasant experience. Plan to return in the future for service and when a new car is needed. our questions. Made buying a car a pleasant experience. Plan to return in the future for service and when a new car is needed. More