Jim Ellis Toyota of McDonough

Standard Oil Change Got me in at my appointment time and got me out in a timely manner. Washed off my car when done. A little to high on the windshield wipers, you can Got me in at my appointment time and got me out in a timely manner. Washed off my car when done. A little to high on the windshield wipers, you can get them cheaper at parts store and put them on yourself. Also, other services that they want to do on the next service is pretty expensive. Not so sure on those. More

My service with Amanda Cambron was AWESOME!!!! Amanda Cambron is the absolute BEST SERVICE ADVISER!!! She always make sure that all of my vehicles are taken care of and she keeps me up to date on Amanda Cambron is the absolute BEST SERVICE ADVISER!!! She always make sure that all of my vehicles are taken care of and she keeps me up to date on in future repairs that may be needed. I could not have asked for anyone better than her. Amanda is a DIAMOND!! More

Awesome experience buying a new car Shout out to Mr. Poole for his outstanding customer service for assisting us in purchasing our new car. Mr. Poole is an extraordinary salesman that ju Shout out to Mr. Poole for his outstanding customer service for assisting us in purchasing our new car. Mr. Poole is an extraordinary salesman that just has a niche for selling cars. This is our fifth car that we have purchased from Toyota and we're so thankful for having Mr. Poole on all 5 sells. If we're ever in the need for purchasing another car, it would definitely be with Jim Ellis and salesman Mr. Leon Poole. More

Courtesy, effective service. Dealer had to keep car overnight provided rental car. I had to get new brakes and tires and other mileage service. I go to this dealer to get expert service and toyota part overnight provided rental car. I had to get new brakes and tires and other mileage service. I go to this dealer to get expert service and toyota parts. When i picked up my car,to my surprise gas tank was filled up. More

Surprisingly there was an exceptional service person Dee was a friendly and approachable both on the phone and in person during the COVID-19 period. She was able to direct me to the right person over the Dee was a friendly and approachable both on the phone and in person during the COVID-19 period. She was able to direct me to the right person over the phone and I was able to set up an appointment on the same day. Surprisingly, when I came into the office, she was the first person to assist me. Again she was able to quickly direct me to the right person and they took care me in minutes. She told me she was relatively new and apologized for the delay but I did not feel that way at all. She directed me to the lounge to wait and offer me snacks and water. Overall, she is exceptional in customer service. More

Very helpful. Not pushy about add-ons for service. Nice waiting area! I needed a recall repair done. They offered a Lyft to take me somewhere while I waited. I decided not to wait but it was very nice of t waiting area! I needed a recall repair done. They offered a Lyft to take me somewhere while I waited. I decided not to wait but it was very nice of them to offer. More

Milton was great help. I wasn’t sure about purchasing a car. I was anxious about the process but Milton helped to make it smooth and easy. I was grateful because I was there by myself and feeling a little car. I was anxious about the process but Milton helped to make it smooth and easy. I was grateful because I was there by myself and feeling a little over whelmed at the idea of it. It’s very reassuring to have someone that is trying to help me the person. More

GERALD HOPKINS was very professional, I recommend this salesman to everyone to talk to. He joked with us, but most of ALL he got us through the process quick as possible .Thank you. salesman to everyone to talk to. He joked with us, but most of ALL he got us through the process quick as possible .Thank you. More

Awesome service loved the details and explanation was on point. I would really recommend this location for services to my friends and family. Thank you point. I would really recommend this location for services to my friends and family. Thank you More