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Jim Ellis Toyota of McDonough
McDonough, GA
8,522 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,522 reviews
April 28, 2020
Leon is very helpful and knowledgeable that help us make quick decisions to purchase the car that we wanted. I would recommend to friends/family.. quick decisions to purchase the car that we wanted. I would recommend to friends/family.. More
by rizzajblackburn
Verified Customer
April 27, 2020
Great buying process The team was very helpful, very reasonable on negotiations, quick to help address any questions or issues, and all around a great experience buying a The team was very helpful, very reasonable on negotiations, quick to help address any questions or issues, and all around a great experience buying a car! More
by David
April 27, 2020
Toyota Camry Service The staff provided excellent service even with the pandemic. I had an appointment and was in and out in a timely manner. The team kept informed as my The staff provided excellent service even with the pandemic. I had an appointment and was in and out in a timely manner. The team kept informed as my vehicle was being serviced. More
by PARCHMENTGREGORY
Employees Worked With
Meagan Thackston
April 27, 2020
Jim ellis toyota of McDonough oil cjanges and powet train.that you miguel and Daniel for your great help you guys are the best ever! train.that you miguel and Daniel for your great help you guys are the best ever! More
by Danielencarnacion444
Employees Worked With
Daniel Feliciano, Miguel Perez
April 27, 2020
Very professional and Harby was a GREAT salesman. I HIGHLY recommend this dealership and Salesman. Thank you again so much for the help you all. HIGHLY recommend this dealership and Salesman. Thank you again so much for the help you all. More
by Chantrece
April 27, 2020
When I’m at the dealership I’m always given the VIP treatment. When I need anything I call my salesman Leon Poole and it’s a rap. treatment. When I need anything I call my salesman Leon Poole and it’s a rap. More
by mims8541
Employees Worked With
April 26, 2020
Friendly Con Artists Jim Ellis is not a very trustworthy place and I would advise people with a choice to seek help elsewhere. They use a lot of gimmicky sales tactics. Li Jim Ellis is not a very trustworthy place and I would advise people with a choice to seek help elsewhere. They use a lot of gimmicky sales tactics. Like all dealerships they take advantage of people's ignorance. Waiting area is fairly comfortable except they were out of creamer, coffee, sugar, and snacks when I went. Overall service time was not bad-- a couple hours for a pre-purchase inspection. Service prices are very high, though. On top of that, they use a lot of slick tactics. They told me I could use the $100 dollars from my inspection towards any service work, but changed their tune once they had my money and said "No we can't use it toward THAT one, it's already discounted WAY too much." Give me a break. I knew what I was getting into and was using the dealer's inspection as a negotiation tool with CarMax-- it saved me hundreds, so it worked out. I wasn't going to say anything, but they KEEP sending me emails about their "3 tires plus one for a $1" ad while I'm at home avoiding the virus (and also don't need tires). So, here's some feedback. More
by cmurray21
Employees Worked With
April 26, 2020
Reid Millikan is the Greatest! Came in for my 35,000 mile service on my Tacoma. Reid had me in and out before I knew it. Great job as always! Came in for my 35,000 mile service on my Tacoma. Reid had me in and out before I knew it. Great job as always! More
by Keith Colvin
Employees Worked With
April 26, 2020
5 star everyday every time! Even during this pandemic the staff provided excellent service. They greeted us as soon as we drove up. Everyone we encountered we friendly and guided us seamlessly through proces staff provided excellent service. They greeted us as soon as we drove up. Everyone we encountered we friendly and guided us seamlessly through process. They had good records and provided explanations not just recommendations. They want an informed customer. Wait times were reasonable and they gave me free ride home and back. Out shines on service with competitive rates More
by ginneh.baugh
April 25, 2020
Fast, friendly, thorough and easy on my purse! This was my first visit to bring my Lexus RX350 for an oil change to someone other than Lexus. Reid explained other services Toyota can provide for m This was my first visit to bring my Lexus RX350 for an oil change to someone other than Lexus. Reid explained other services Toyota can provide for me in the future, which I appreciated. Driving 5 miles for service is a much more convenient option than driving 45 miles. More
by cherico727
Employees Worked With
