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Jim Ellis Toyota of McDonough
McDonough, GA
8,524 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,524 reviews
April 30, 2020
I bought a used GM vehicle from the previous owner of Toyota of McDonough. Jim Ellis honors the free lifetime oil changes with no hesitation! I am Totally Happy! The service department is run efficiently Toyota of McDonough. Jim Ellis honors the free lifetime oil changes with no hesitation! I am Totally Happy! The service department is run efficiently, cordially and professionally. More
by lelnatl
Verified CustomerEmployees Worked With
Dana Hull
April 30, 2020
Test drove a new RAV4 with Harby Santos and he did an amazing job getting me the deal I wanted and the beautiful car that I wanted. Thanks Harby amazing job getting me the deal I wanted and the beautiful car that I wanted. Thanks Harby More
by BEACHBUNNY5599
Employees Worked With
Harby Santos
April 30, 2020
A big shout out to GeraldH @ Jim Ellis Toyota of Mcdonough!!! Thank for your kindness and taking the time out of your day to make sure I found the right car for us!!! Thank you for going through all Mcdonough!!! Thank for your kindness and taking the time out of your day to make sure I found the right car for us!!! Thank you for going through all the features of the car prior to testing driving and explaining things in detail!! More
by melissa_wysocki
April 29, 2020
Great experience, prompt, efficient and professional service.. Salesman was very knowledgeable about all the product they offer; which enabled me to make a very informed purchase. I would highly recomme service.. Salesman was very knowledgeable about all the product they offer; which enabled me to make a very informed purchase. I would highly recommend this dealership. More
by debra.alteration
April 29, 2020
Amanda is my favorite service advisor. Although the other advisors are good, Amanda has been my advisor along with Raymond. This team of people can get the job done. advisors are good, Amanda has been my advisor along with Raymond. This team of people can get the job done. More
by susancrawford902
April 28, 2020
Service plus a new car sale Gerald Hopkins worked with me for several hours to get me the best deal for payments and for what I wanted on my car. The trade was done without see Gerald Hopkins worked with me for several hours to get me the best deal for payments and for what I wanted on my car. The trade was done without seeing the vehicle. Great job!! I got what I wanted and had not planned on getting another vehicle. Only went in for a service to be done on my husband's new car. More
by Loyal Customer
Employees Worked With
Other Employees :
Gerald Hopkins, Daniel Feliciano
April 28, 2020
Great customer service Quality customer service from Reid and I did not wait long to get my oil change. The whole staff was great from my oil change service to checking out Quality customer service from Reid and I did not wait long to get my oil change. The whole staff was great from my oil change service to checking out with the cashier. More
by juliusvrep
Employees Worked With
April 28, 2020
Milton was very professional and helpful. Milton was very fluent and transparent during this process. He made sure I got the best deal and that I was comfortable before leaving. Thanks Milton! fluent and transparent during this process. He made sure I got the best deal and that I was comfortable before leaving. Thanks Milton! More
by joneskelci
Employees Worked With
Milton Hall, Daniel Feliciano
April 28, 2020
Service was friendly and great. Got a great car and I appreciate everything. Come see javonne .... They put me in a brand new car! Wow! appreciate everything. Come see javonne .... They put me in a brand new car! Wow! More
by Roneeshan
April 28, 2020
Refused to give a alignment reportCashier was unpleasant Refused to give a alignment report Cashier was unpleasant had to wait for her for at least 10min. Amanda was great and very nice. Word Refused to give a alignment report Cashier was unpleasant had to wait for her for at least 10min. Amanda was great and very nice. Word More
by chartreaux76
Employees Worked With
Amanda Cambron
