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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,524 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,524 reviews

May 02, 2020

Milton was friendly and helpful! Good experience! They were very responsive and helped me find a car that fit my wants and needs at a good price. More

by Saraashreaves9
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Hall
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Greatly appreciate your positive feedback. It was my pleasure to assist you with your vehicle purchase. Look forward to seeing you in the future.

May 01, 2020

The Personnel at this dealership was there a professional and courteous. They received my vehicle in and explain to me what was going to be done and gave me an estimated time for completion. More

by Vl_weldon
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cambron
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your kind words. I take every survey/review to heart and I truly appreciate the time you took out of your day to fill it out. If there is anything else I can do for you even if its just to answer a question do not hesitate to call. Thank you for being a loyal Jim Ellis customer.

May 01, 2020

The service pickup and delivery option was fantastic during this time. They sterilized the car before getting in and sterilized again upon dropping off. They communication through text message was quick More

by martin_shalonda
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 01, 2020

Great Service Experience I sent my wife to the dealership and had her ask for Reid. I know I can trust he will explain what the issue is to her without talking her into unnec More

by DGM2814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. Look forward to seeing you the next time you need service.

May 01, 2020

BATTERY CHECK BATTERY AND CHARGED... QUICK AND FAST!!EVERYONE WHO WORKS HERE WERE FRIENDLY AND NICE,, I HAVE BEEN DOING BUSINESS WITH THEM FO More

by HARRIST007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for the wonderful feedback about me on your recent service visit, if there is anything you need in the future, please do not hesitate to call me or stop by the dealership. Thanks again!

May 01, 2020

Service check and oil change Dana Hull greeted me immediately and professionally. She made me feel like as if the service of my vehicle Was the most important task she had to p More

by john9178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feed back. It was my pleasure assisting you. Look forward to seeing you in the near future. Please be sure to let me know if you need any assistance.

April 30, 2020

I broke down driving to Florida. I stopped at a car repair shop and the mechanic told me, I needed a new car. He told me to come to Toyota. I met with Gerald. I told him my saga and left with a bea More

by Jro1116
Recommend Dealer
Yes
Employees Worked With
Tony Fuoco, Gerald Hopkins
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback. Assisting you with the purchase of your vehicle was my pleasure. Please be sure to reach out if you need any assistance in the future.

April 30, 2020

I saw Noah last visit he was so helpfull he explained a lot Noah was very helpful he explained about my concerns that my car could stall at high speed that their no fix that worries me a lot More

by gamoe2000
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noah Peacock
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

I am glad I was able to help you with your service. If you have any questions that you were not able to ask me during your service, please give me a call or send me an email, I am happy to help!

April 30, 2020

Dana was GREAT and accurate on time performance with my vehicle and contacting Lyft. Thanks for the service at a alarming time in this world were people like you working hard to make it a good experience f More

by greenstacy4.3
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for your positive feedback on your recent service visit. Your satisfaction is of upmost importance to me and my team. Please let me know if you have any questions or concerns regarding your visit. Thank you again for your continued support, and thank you for being a part of our family!

April 30, 2020

This has been a wonder experience. Excellent staff and reps make you feel at home. Susan was super amazing; professional and so forthcoming. May this corporation continue in blessings far beyond. More

by Peace
Recommend Dealer
Yes
Employees Worked With
Other Employees : Misty Powers, Susan Crawford, John Gliem
May 22, 2020 -

Jim Ellis Toyota of McDonough responded

Thank you for allowing me to serve you. Helping you makes everything better. Thank you, and I'm here whenever you need me.

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