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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,605 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,605 reviews

April 09, 2021

Buenos precios gran experiencia en comprar aquí , gente amigable, un lugar muy limpio espero regresar para conseguir otro modelo lo recomiendo mucho. Myles Payne buen vendedor! More

by Yeu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Payne
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 09, 2021

Arrived close to closing. Kelly Thompson greeted us at the door. He was very patient with Great Customer Service. Will the finance manager was great also! Drove out that night with a 2021 RAV4!! Looking f More

by ellenroberts63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Thompson
Apr 12, 2021 -

Jim Ellis Toyota of McDonough responded

Ellenroberts63, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2021

We have always taken our Toyota for regular service, while waiting my husband talked with Oscar in service dept about possibly purchasing a new truck- He referred Leon Poole as the person who would be t More

by MITZILONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar in service dept...
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Mitzilong! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

Everything was great. My car in good shape and my service was good.i have been with this service center since I bought the car. And very pleased More

by kellc035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Kellc035! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 08, 2021

He worked over and beyond and I really appreciate his patience. He got exactly what I want. Thanks to Toyota I’m happy 😊 and I love my car. Thank you Javon Harris for doing my connected services. Also t More

by Kianaweston89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Kianaweston89, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2021

Great and fast service! Oscar was wonderful!! He kept me informed of the process. Very friendly!! The coffee attendant was wonderful! Great customer service too More

by Loshalonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Loshalonda, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 08, 2021

Good talking with Reid Millikan and sales person Marquis Rountree I told Mr. Roundtree that I was not looking for a new vehicle but he still took the time to go and look over some vehicles I just had ques More

by Ringo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coffee bar lady/Marquis Rountree
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ringo! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

Mr. Adam Thrasher assisted me from the moment i arrived from the center and did above and beyond his job. He did an Exemplary job! More

by kristoffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Thrasher
Apr 07, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Kristoffer.rex.pajado! Thanks again for your business! Take care!

April 07, 2021

Only complaint is the wait time. Technician was very pleasant upon check in. Maybe next time I’ll just drop my car off and come back. More

by KEVINBASSETT259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Kevinbassett259! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2021

Victoria Steiner was excellent in Service today ❤️She Victoria Steiner was excellent in Service today ❤️ She checked on me as I took work with me to do while I waited. Thank you Victoria ‼️ More

by SHARONOCHAFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Apr 09, 2021 -

Jim Ellis Toyota of McDonough responded

Sharonochafin, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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