Jim Ellis Toyota of McDonough

Brian and Michael were awesome. Both were very professional and courteous! Also had our truck serviced while purchasing a vehicle. Adam was awesome, curteous & professional! professional and courteous! Also had our truck serviced while purchasing a vehicle. Adam was awesome, curteous & professional! More

Cecilia Thompson was fantastic! See my eval of her below for a score that you can add up and praise her for doing a good job. for a score that you can add up and praise her for doing a good job. More

Cecilia in the service department was very helpful and she checked from time to time to make sure that I was ok. She took time to see when and if the vehicle was ready throughout while I waited for my car she checked from time to time to make sure that I was ok. She took time to see when and if the vehicle was ready throughout while I waited for my car to be serviced.. More

I was wanting to just write fast and friendly service but I have to use 25 words. So the service was fast, friendly and professional. I have to use 25 words. So the service was fast, friendly and professional. More

The service here was amazing. I had an appointment to service two airbag recalls and Oscar Johnson’s customer service and efficiency was exceptional! He kept in constant communication about the repairs a service two airbag recalls and Oscar Johnson’s customer service and efficiency was exceptional! He kept in constant communication about the repairs and the estimated time was spot on. Although I was there briefly I felt as if I was apart of the Jim Ellis family. I feel very confident in their ability to help me in the near future if any problems are to arise with my Toyota. Oscar provided me with their direct teams contact information and assured me that I could call or text any team member if I ran into any issues or concerns. That made me feel extremely valued and welcomed. Thanks again for the amazing customer service. I can see now why their reputation is top tier in the community! More

Called ahead to confirm inventory availability. Met with Miguel Perez on-site and he made the whole buying process so simple. Would definitely visit again when we’re back in the market for another vehicle. Miguel Perez on-site and he made the whole buying process so simple. Would definitely visit again when we’re back in the market for another vehicle. More

I came to Jim Ellis after looking at several cars. They had the car I wanted and in the color I wanted. Hudson was wonderful in helping me get my car. had the car I wanted and in the color I wanted. Hudson was wonderful in helping me get my car. More

Alex E Miller was a pleasure to do business with. He was very passionate about what he does. He seemed to really care about doing a good job. I would recommend him to others. very passionate about what he does. He seemed to really care about doing a good job. I would recommend him to others. More

Jeff took care of me and my needs he worked with me over the phone and got me a great deal go and see Jeff Davenport!! the phone and got me a great deal go and see Jeff Davenport!! More

I have been to your dealership three times for the same thing. It’s such an inconvenience for me to come back and forth for the same thing. I just purchased my car and the windshield had to be replaced. I thing. It’s such an inconvenience for me to come back and forth for the same thing. I just purchased my car and the windshield had to be replaced. I now hear wind noises at the speed of 45mph. There was no noise before the windshield was replaced. This is a 2018 Camry LE I am very disappointed with the service I have received so far. I just can’t believe that a 2018 is making this type noises and it can’t be resolved. Unhappy Customer More