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Jim Ellis Toyota of McDonough
McDonough, GA
8,605 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,605 reviews
April 16, 2021
GO See Myles, his personality is so transparent and honest. Such a breath of fresh air to buy here!!! will definitely rebuy here! Amazing experience! Came in with wanting something better than what we honest. Such a breath of fresh air to buy here!!! will definitely rebuy here! Amazing experience! Came in with wanting something better than what we had and he was so upfront with no bs. Just as good as it can get when purchasing a vehicle. More
by Spearrobert328
April 16, 2021
Gracias Miguel Perez y William Mason por toda su ayuda comprando nuestra nueva calienta 2021 toyota Tacoma con beneficios de por vida como aceite y garantía comprando nuestra nueva calienta 2021 toyota Tacoma con beneficios de por vida como aceite y garantía More
by mikesanchez0814
Employees Worked With
William Mason, Miguel Perez
April 16, 2021
I worked with Myles and he was very attentive to my needs while he finished with another customer. He did a good job explaining each aspect of the sale as we worked it out. while he finished with another customer. He did a good job explaining each aspect of the sale as we worked it out. More
by kevin.emcdonald
Employees Worked With
Myles Payne
April 15, 2021
The service was excellent. Leading the way was my sales The service was excellent. Leading the way was my sales rep, Alex. The entire team provided excellent, efficient customer service. I highly recommen The service was excellent. Leading the way was my sales rep, Alex. The entire team provided excellent, efficient customer service. I highly recommend Jim Ellis Toyota! More
by keevinefletcher
Verified CustomerApril 15, 2021
Took Rav 4 in for oil change and tire rotation. Told me 1 hour but took 2 hrs and 40 mins. Free oil change is nice but should not take that long. 1 hour but took 2 hrs and 40 mins. Free oil change is nice but should not take that long. More
by RONCORLEY2
Employees Worked With
April 15, 2021
Excellent service from initial call to setup appointment for recall to picking up my vehicle. All staff members provided excellent customer service. A plus service for recall to picking up my vehicle. All staff members provided excellent customer service. A plus service More
by sansim41
Employees Worked With
Cecelia Thompson Keith Cook
April 15, 2021
A customer service rep took care of as soon as I pulled in. She took my phone # and told me who would be notifying me when my car was ready. It took a little over an hour until I received my text that my in. She took my phone # and told me who would be notifying me when my car was ready. It took a little over an hour until I received my text that my car was ready. Nice waiting area. More
by J_CALLAWAY
Employees Worked With
April 15, 2021
I had the greatest experience at Toyota .mr.ahmad who was my sales guy. He made this deal awesome. Thank you javon harris for doing my connected services. my sales guy. He made this deal awesome. Thank you javon harris for doing my connected services. More
by Mooreangela16
April 14, 2021
Alex E. Miller did a great job he went above and beyond and help us out a lot with everything told us what we needed to new and help us out a lot with everything told us what we needed to new More
by Fambrojordan
Employees Worked With
