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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,603 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,603 reviews

April 21, 2021

Very pleasant experience. They gave me updates and let me know what was needed. I have been servicing my car here since we moved to the area. More

by LEXINGTON972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Hull
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Lexington972, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 21, 2021

The service was quick and easy. And the staff member was super efficient and friendly. It was the best service visit I’ve ever had. More

by dnleader1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 21, 2021

Jake is the best salesman I ever had. Very informative and helpful. Awesome. Never had I experienced such professionalism. He really knows his stuff. The best! More

by Greg
Recommend Dealer
Yes
Employees Worked With
Jeff Davenport
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Greg! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 21, 2021

Hudson was a great salesperson. He was patient, personably and professional. I strongly recommend my family and friends to work with with Hudson for their car purchases More

by YYang
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Yyang, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 21, 2021

Neil was very good at communicating the terms of this sale & worked to the best of his ability to provide excellent services. Thank you so much More

by Brianna Holloman
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

Brianna Holloman, thank you for your kind words and congratulations on your new vehicle! We hope to see you soon!

April 21, 2021

Toyota of McDonough is one of the best places to shop for a new or used vehicle! No matter what department you go to talk too or who you talk too, everyone has tons of personality and professionalism. My sal More

by Quick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Quick! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

April 21, 2021

This was by far the smoothest purchasing experience I have had. From looking at stock online to leaving in our new vehicle, everything was phenomenal! I would recommend anybody who is remotely interested More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey, William Mason
Apr 23, 2021 -

Jim Ellis Toyota of McDonough responded

Dan, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

April 20, 2021

Very professional and knowledgeable in helping us purchase our new Venza! Thank you for a great experience!! Hudson did an outstanding job for us.t More

by carolclark570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Carolclark570, your positive review means a lot to us and we’re happy we could help you! We can't wait to see you again, have a great day.

April 20, 2021

Miguel Perez is fun and very lively personality, worked out great deal. Highly recommended ask for Miguel 🥇for good customer service. And lifetime benefits thanks More

by Sarjeety
Recommend Dealer
Yes
Employees Worked With
Miguel Perez
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Sarjeety, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2021

My service advisor was great. The time for my service was only an hour. They had a coffee bar and comfortable seating! I didn't have to pay since it's apart of my regular service. More

by GODDESSGYAL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, Noah Peacock, Dana Hull, Danelia West, Meagan Thackston, David Ray
Apr 30, 2021 -

Jim Ellis Toyota of McDonough responded

Goddessgyal22, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

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