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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
May 06, 2021
Victoria at Jim Ellis displayed excellent customer service with real concern to above and beyond in for filling my automotive needs. Thank you, Darlene Jackson service with real concern to above and beyond in for filling my automotive needs. Thank you, Darlene Jackson More
by msladyd4u
Verified CustomerEmployees Worked With
Victoria
May 06, 2021
a very pleasant experience you will have to take what submitted i did not get names i got my highlander service i will not do another from you you donj't need 25 words just take what the customer submitted i did not get names i got my highlander service i will not do another from you you donj't need 25 words just take what the customer says More
by shajon1
Employees Worked With
Dana Hull
May 05, 2021
Five stars x five stars. Leon Poole was awesome to work with. The stay was friendly and fast got us in and out very quickly. with. The stay was friendly and fast got us in and out very quickly. More
by Alexanderbailon
May 05, 2021
Excellent job helping in understanding different features and details about buying a used car. Very kind in helping new car owner understanding the details of having a new car. Worked with: Leon Poole an and details about buying a used car. Very kind in helping new car owner understanding the details of having a new car. Worked with: Leon Poole and Alex E Miller More
by Piper
May 05, 2021
This was my first time there and the wait was long , I had to ask someone if my car was ready to go beside that it was okay, I brought my car in Macon but live here In Clayton County.hopefully the next vi had to ask someone if my car was ready to go beside that it was okay, I brought my car in Macon but live here In Clayton County.hopefully the next visit will be a delightful one. More
by WEDLOWEKIMBERLY3
Employees Worked With
Meagan Thackston
May 05, 2021
Megan provided great customer service and kept me aware of the progress and wait times as my vehicle was serviced. She went over the invoice with me and warranty information. Very pleasant. of the progress and wait times as my vehicle was serviced. She went over the invoice with me and warranty information. Very pleasant. More
by RSTERCY
Employees Worked With
Meagan Thackston
May 05, 2021
I had eye surgery and have not driven . I have dr appointment on May 6th 2021 to get released to drive. 2 years service 20,000 miles and recall with care appointment on May 6th 2021 to get released to drive. 2 years service 20,000 miles and recall with care More
by RICHARDS-P
May 05, 2021
Kevin Drury made my car purchase on Tuesday, May 4, 2021, smooth, hassle free. His quiet personna, knowledge and expertise was invinceable. He got the job done. Thanks, Kevin smooth, hassle free. His quiet personna, knowledge and expertise was invinceable. He got the job done. Thanks, Kevin More
by msterig
May 05, 2021
Kevin Drury is the Best. He is quiet, (all that joking and carrying on/loud, not needed). Kevin got right to the sale and the whole time, he remained professional. and carrying on/loud, not needed). Kevin got right to the sale and the whole time, he remained professional. More
by msterig
Employees Worked With
Tony in Finance, Lacy
