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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
May 08, 2021
Alex E. Miller is an excellent salesman. He made us feel comfortable. He has a outgoing personality. Buying a car today was a great experience. comfortable. He has a outgoing personality. Buying a car today was a great experience. More
by Tim
Employees Worked With
May 08, 2021
My family needed a bigger car and I had so many questions Malcolm answered every question and walked me through everything. He made it a Awesome experience and very easy. Malcolm answered every question and walked me through everything. He made it a Awesome experience and very easy. More
by bathschebav
Employees Worked With
Malcolm Redd
May 08, 2021
Everything was very smooth and straightforward! Myles was great, didn’t feel pressured and he was very honest with everything. Everyone is friendly and willing to help great, didn’t feel pressured and he was very honest with everything. Everyone is friendly and willing to help More
by cousintami
Employees Worked With
Myles Payne
May 08, 2021
Alex did a great job. My husband hates buying vehicles and Alex turned the experience for him around. He’s was actually smiling! Great job, he’s an asset!!!!!!! and Alex turned the experience for him around. He’s was actually smiling! Great job, he’s an asset!!!!!!! More
by Wmcclain7946
Employees Worked With
May 08, 2021
Awesome job Jim Ellis Toyota! Misty did amazing getting me into the dealership, Leon and Mason got us in and out extremly fast! Awesome job! me into the dealership, Leon and Mason got us in and out extremly fast! Awesome job! More
by India Freeman
May 07, 2021
Ahmad Ali was fantastic!! The whole crew was awesome! William Mason in finance is the bomb!! Love my CHR! Thank you! Ask for Ahmad Ali! William Mason in finance is the bomb!! Love my CHR! Thank you! Ask for Ahmad Ali! More
by Amy
Verified CustomerMay 07, 2021
Everything went smooth and we handled most of the business on-line! Mallory, Ahmad, Neil and Will were great throughout the process! I would highly recommend this team! business on-line! Mallory, Ahmad, Neil and Will were great throughout the process! I would highly recommend this team! More
by Manny351
Employees Worked With
May 07, 2021
I’ve had my car worked on several times here, and every time the service has been exceptional. I receive frequent updates on the progress of the repairs, and the customer Reps. are always very prompt and f time the service has been exceptional. I receive frequent updates on the progress of the repairs, and the customer Reps. are always very prompt and friendly. More
by Sryanhall
Employees Worked With
May 07, 2021
Excellent customer service, friendly. Service Rep very knowledgeable. Great sale prices on tires. I would definitely recommend service department to family and friends. Thanks for a wonderful experienc knowledgeable. Great sale prices on tires. I would definitely recommend service department to family and friends. Thanks for a wonderful experience. More
by velicia3
Employees Worked With
