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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,602 reviews

May 13, 2021

Clean dealership everyone was very friendly. Myles was honest and upfront listened to our needs and no pressure. Great experience. Will was great as well 👍 More

by Gentryjeremy01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will payne, Myles Payne
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

Gentryjeremy01, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

May 13, 2021

Great customer service! I hope that this is the rule, not the exception. I look forward to a long business relationship. You all are awesome. More

by dtmosley0923
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Dtmosley0923! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

May 13, 2021

Leon was a down to earth awesome salesman. He was sure to get me through the process as smooth as possible. THANK YOU! -Talisha Robinson More

by Robinsontalisha004
Recommend Dealer
Yes
Employees Worked With
May 14, 2021 -

Jim Ellis Toyota of McDonough responded

Robinsontalisha004, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

May 12, 2021

Service is always on point. Customer Service Reps are courteous and professional. They review all items that need go be addressed on my car and what needs to be taking care of at next maintenance checku More

by MGMARONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Thackston
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Mgmaroney, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2021

I’ve been coming to this dealership for five years and they always treat me with dignity and respect especially service. Thank you Toyota. You will continue to see me as I head out another vehicle ther More

by 1doolebug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, 1doolebug! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Thanks, 1doolebug! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

May 11, 2021

Along with my future wife, arrived at Jim Ellis Toyota to look at an advertised used vehicle this Saturday past; the eighth of May. From first point of contact with Sue Crawford through Sales staff Hudson To More

by RussellM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy (Finance), Susan Crawford, John Gliem
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Russellm, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

May 11, 2021

Great experience! Meagan was very informative and kept me updated with my vehicle’s progress. I was very satisfied. Definitely going to return to this location More

by As_hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan Thackston
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, As_hayes! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 11, 2021

Everyone here was wonderful! They make you feel comfortable and like you are a part of the family. Mr. Neil was able to help find my dream car, which took hours. He had patience and did not pressur More

by Meghan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Meghan, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2021

Great experience. Brian O answered all my questions and made the buying experience easy. I was able to get my dream car at the price I wanted. The finance officer was also very helpful in the process. High More

by KRISTA.SHOEMAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Krista.shoemake, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

May 11, 2021

Excellent service from Raymond He always go above the bar to meet the needs of his customers. He is patient and professional. A job well fone More

by Leewarior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Jim Ellis Toyota of McDonough responded

Leewarior, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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