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Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
May 17, 2021
Rose was really helpful in the process to buy our new Sienna. I would definitely recommend her to others for her great customer service. It was a great experience overall. Sienna. I would definitely recommend her to others for her great customer service. It was a great experience overall. More
by jared
Employees Worked With
May 17, 2021
Our sales individual, Marquis Rountree, was great. He handled everything very professionally but was personable at the same time. He made the transaction as easy a process as possible. Very satisfied. handled everything very professionally but was personable at the same time. He made the transaction as easy a process as possible. Very satisfied. More
by thebigchill5862
Verified CustomerEmployees Worked With
Marquis Rountree
May 15, 2021
This is our second time working with (Salesman) Mr. Leon Poole and (Finance) William Mason . They won us the first time on April 4, 2020, with their excellent customer services and they did it again on May Poole and (Finance) William Mason . They won us the first time on April 4, 2020, with their excellent customer services and they did it again on May 14, 2021. I recommend them both 100% and I will be sending some customers to see Mr. Leon Poole. I love it at Jim Ellis Toyota of McDonough. Thank u so much gentlemen❤️ More
by Keli Allen
May 15, 2021
The salesman, finance staff, and owner are all friendly and helped my car buying experience be the best experience ever. Bravo! Thank you! I love my new Camry! and helped my car buying experience be the best experience ever. Bravo! Thank you! I love my new Camry! More
by pondertammy
May 15, 2021
First purchase of lifetime Toyota Corolla!!! Caswell was a true pleasure to work with and he made the transition from my old Saturn Ion a smooth and easy one! God Bless Toyota of McDonough for exceptional c a true pleasure to work with and he made the transition from my old Saturn Ion a smooth and easy one! God Bless Toyota of McDonough for exceptional customer service!!! More
by Ebony
Employees Worked With
Susan Crawford, Caswell Walker
May 15, 2021
Alex Miller have great customer service provided me and my mother with snack and very patient with me. I would recommend him to a friend. my mother with snack and very patient with me. I would recommend him to a friend. More
by Tiannawynn2020
Employees Worked With
May 15, 2021
This was a great experience javon was so helpful and kind so patient with me I love my new car and he was great. The staff at Jim Ellis is wonderful so patient with me I love my new car and he was great. The staff at Jim Ellis is wonderful More
by Owdyer
May 15, 2021
Hudson was great. He listened to me and got me the payment that I wanted. He was very pleasant to deal with and so was so the staff. payment that I wanted. He was very pleasant to deal with and so was so the staff. More
by Casey
Employees Worked With
May 14, 2021
Ms. Thompson was on point for my entire visit! She provided excellent service, timely updates and made sure that I knew what was going on with my car. provided excellent service, timely updates and made sure that I knew what was going on with my car. More
by Gene
Employees Worked With
C. Thompson - 5 stars
May 14, 2021
Reid, the Service Manager and Reid’s team are efficient, thorough, fair, and amazing folks. Another amazing job keeping my truck on the road! Thank you! thorough, fair, and amazing folks. Another amazing job keeping my truck on the road! Thank you! More
by schauer.chris
Employees Worked With
