Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,602 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,602 reviews
May 19, 2021
Alex E. Miller was very patient and understanding to our needs, also while we waited for the processing he entertained us with movies! This made the buying of our new car a very present experience! Thank yo needs, also while we waited for the processing he entertained us with movies! This made the buying of our new car a very present experience! Thank you Alex! More
by Cindy
Employees Worked With
May 19, 2021
I was quite pleased with the effort taken to try to resolve the issue of overflow water from when their conditioning is on leaks back into my car. resolve the issue of overflow water from when their conditioning is on leaks back into my car. More
by CAYN
Verified CustomerMay 18, 2021
Took 4 hours to get finished. But Leon was amazing. The manager (didn't get her name) was awful. Rating down because of the manager. manager (didn't get her name) was awful. Rating down because of the manager. More
by GoodTimesRoll360
Employees Worked With
May 18, 2021
Reid is the man. Anytime I bring him my Toyota truck or van for service or issues I maybe having he's always professional and knowledgeable. Reid goes the extra mile to explain what's going on. I've been d van for service or issues I maybe having he's always professional and knowledgeable. Reid goes the extra mile to explain what's going on. I've been dealing with Reid for over 3 years now, keep him there and give him a raise. Like KGB said in the Rounders movie " pay that man his money ". Keep up the great work Reid. More
by DEAMAL1
Employees Worked With
May 18, 2021
Alex E Miller was great to work with and very patient with us. Mr Mason was also great helping us get financed. Thanks for helping us out with us. Mr Mason was also great helping us get financed. Thanks for helping us out More
by davd_owen
Employees Worked With
Alex E Miller, William Mason
May 18, 2021
Great friendly informative cost efficient place of business. I would recommend any and every one to take there business to this place. I'm a very satisfied customer business. I would recommend any and every one to take there business to this place. I'm a very satisfied customer More
by NICHOLASTH
Employees Worked With
May 18, 2021
I received star treatment from start to finish at Jim Ellis Toyota. Everyone was so knowledgeable and friendly. I will come back to this location Ellis Toyota. Everyone was so knowledgeable and friendly. I will come back to this location More
by Rasheda
Employees Worked With
Black lady with blonde Afro puff was super nice & helped me with getting coffee, Meagan Thackston
May 17, 2021
Excellent, timely service . Easy to schedule online appointment. I was approached quickly and friendly upon arrival. Service waiting area is clean and comfortable. I’m pleased. appointment. I was approached quickly and friendly upon arrival. Service waiting area is clean and comfortable. I’m pleased. More
by Schwartz
Employees Worked With
Cecilia Thompson (5 stars)
May 17, 2021
I live in East Atlanta and I purposely pass multiple Toyota dealerships to come to Jim Ellis in McDonough. I think THATS SAYS ENOUGH SAID, RIGHT??!!! Toyota dealerships to come to Jim Ellis in McDonough. I think THATS SAYS ENOUGH SAID, RIGHT??!!! More
by yungohoward
Employees Worked With
Victoria Steinetz WAS A COMPLETE ROCKSTAR
