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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
June 03, 2021
Had stopped by once the week prior to purchasing a vehicle. Called our salesman a couple of times with questions on a vehicle we were interested in. Came back the next week and purchased a new 4Runner vehicle. Called our salesman a couple of times with questions on a vehicle we were interested in. Came back the next week and purchased a new 4Runner. Our salesman Jeromy Jones and William Mason in finance were helpful, informative and made the purchase easy and quick. Very happy with the experience. More
by runch
Verified CustomerEmployees Worked With
William Mason, Jeromy Jones
June 03, 2021
excellent job .the deal was done in few minutes and the paper work was also done quickly. we expected silver color but we got grey color.it is ok. please take more time in explaining the different func paper work was also done quickly. we expected silver color but we got grey color.it is ok. please take more time in explaining the different functions of the car. any way we did connect to electricity and charged it . all in all we are very very HAPPY with staff of JIM ELLIS of McDonough. Thanks you all. More
by subhas IYER
Employees Worked With
Other Employees :
William Mason, Donald Smith
June 03, 2021
Mallory and Ali was very helpful and on point. Ali worked with me to get me the best possible deal and trade in value. Mallory knows her work she walked me through the set up with ease and make sure I unders with me to get me the best possible deal and trade in value. Mallory knows her work she walked me through the set up with ease and make sure I understand the different features of the car. More
by aswanson1126
Employees Worked With
June 03, 2021
Ms Mallory did an EXCELLENT, thorough job! I love my Camry. The process was swift and keen. It made my car buying experience alike no other. Camry. The process was swift and keen. It made my car buying experience alike no other. More
by Jada.R
June 03, 2021
Great service I got a wonderful deal on my brand new car ...trade in when so smooth Malcolm did a wonderful job explaining everything to me and my kids lovvvveeeee it also ...trade in when so smooth Malcolm did a wonderful job explaining everything to me and my kids lovvvveeeee it also More
by antoinettewilliams626
June 02, 2021
This second vehicle from Neil and he has continued to provide the ultimate in customer service,I would recommend Neil for all your car buying needs provide the ultimate in customer service,I would recommend Neil for all your car buying needs More
by pattyd1946
June 02, 2021
Great reception from start to finish..Quick responses to work order was impressive. I will recommend her to my family and friends. Very energetic and caring. work order was impressive. I will recommend her to my family and friends. Very energetic and caring. More
by chuckiwueke
Employees Worked With
Cecilia Thompson (service)
June 02, 2021
Good customer service. I liked the free beverages and the coffee bar but needed cold drinks seeing how its 90 degrees outside. They were good about getting me in and out as fast as possible. Only gripe is a coffee bar but needed cold drinks seeing how its 90 degrees outside. They were good about getting me in and out as fast as possible. Only gripe is a smell of gas in my car from them changing fule pump. More
by KREYAIEL
Employees Worked With
June 02, 2021
Great Service all around. Will be recommending to others very soon. Thank you for all the help. I left very happy by the end of the day very soon. Thank you for all the help. I left very happy by the end of the day More
by samariavarner
Employees Worked With
June 02, 2021
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More
by calvin_addison
Employees Worked With
