Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,598 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,599 reviews
June 11, 2021
A friend of ours.Also a great salesman.I want to thank you for going above your job to help me get into a car. you for going above your job to help me get into a car. More
by lbws525i
Employees Worked With
June 10, 2021
The staff worked very quickly and diligently to check in the 12+ cars that were in front of me. They were all very nice and considerate of my time. the 12+ cars that were in front of me. They were all very nice and considerate of my time. More
by STEPHENSJ1082
Verified CustomerEmployees Worked With
June 10, 2021
Mrs. Thompson was exceptional she helped me with not only my car service but with my child as well and I really truly appreciate everything that she did my car service but with my child as well and I really truly appreciate everything that she did More
by ALLYSA.CRANE
June 10, 2021
The service I received today was immaculate to say the least! Mr. Ali was a pure joy to be assigned to today, he was right to the point and was hilarious while doing it. Thanks Mallory for connecting my c least! Mr. Ali was a pure joy to be assigned to today, he was right to the point and was hilarious while doing it. Thanks Mallory for connecting my car! More
by Chauncy
June 10, 2021
the guy Adam T was so fast, friendly!!I was impressed the guy Adam T was so fast, friendly!! I was impressed with his courtesy and knowledge car in and out as he said Good job the guy Adam T was so fast, friendly!! I was impressed with his courtesy and knowledge car in and out as he said Good job More
by JMDUFFY
Employees Worked With
Adam T
June 10, 2021
I had a tire replaced do to a road Hazer . The shop and service department did a excellent job. I plane to have all future work done at this location. service department did a excellent job. I plane to have all future work done at this location. More
by Gardneret@gmail.com
Employees Worked With
Patricia Silverstein
June 09, 2021
Ja'Von was great! He held the car for as while we traveled from Savannah Ga. He made sure we had everything we needed. We appreciate you. traveled from Savannah Ga. He made sure we had everything we needed. We appreciate you. More
by vernon grimes
June 09, 2021
Jackie, in sales was great and easy to work with.Will, Jackie, in sales was great and easy to work with. Will, in finance, we had a misunderstanding that was resolved. The Tacoma is great but I was disap Jackie, in sales was great and easy to work with. Will, in finance, we had a misunderstanding that was resolved. The Tacoma is great but I was disappointed that the inside windshield had not been cleaned prior to us receiving the truck. There were several "suction cup" type marks on the inside which we didn't notice until leaving and driving into the sun. More
by poplinjrf
Employees Worked With
Jacqueline Ndukwe - Sales, Will Payne - Finance
June 09, 2021
Service manager was very professional and informative. He was very knowledgeable and took the time to explain what was going on with the vehicle. He also provided good advice and available options. He was very knowledgeable and took the time to explain what was going on with the vehicle. He also provided good advice and available options. More
by Whs007
Employees Worked With
June 09, 2021
No matter the wait time, staff makes you feel welcome and appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. appreciated. Reid as usual is always at his best!! We appreciate staff enough to bring cakes and bread whenever we come. More
by WINJAVI123
Employees Worked With
Other Employees :
Dana Hull, Meagan Thackston
