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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
June 23, 2021
Timely and great customer service! Always courteous and the mechanics have taken good care of us the mechanics have taken good care of us More
by EIDSONM
Verified CustomerEmployees Worked With
June 23, 2021
Horrible service. Did not complete the job. We to another dealer and got the work completed. Don't think I will be returning to their service department. Refund me my xxxx money. I will be calling corporate dealer and got the work completed. Don't think I will be returning to their service department. Refund me my xxxx money. I will be calling corporate again. More
by edwards.jacqueli
Employees Worked With
Other Employees :
Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
June 23, 2021
Awesome customers kept me informed via telephone calls. Personality was awesome booked me Lift ride she communicated will with Parts to ensure easy transition for billing. Personality was awesome booked me Lift ride she communicated will with Parts to ensure easy transition for billing. More
by JUICEJ
Employees Worked With
Cecilia Thompson
June 23, 2021
Raymond P. did a great job keeping me informed. He is good. good. More
by WILLIAM.BRADDY
Employees Worked With
June 23, 2021
Mr. Ali got me the exact car that I wanted and was very professional. He treated us like family. I am more than satisfied with my car and experience. Ms. Roberts was very helpful in assisting me and had a professional. He treated us like family. I am more than satisfied with my car and experience. Ms. Roberts was very helpful in assisting me and had a great personality. More
by Stephanie
June 22, 2021
Alex E Miller he the best service and he will really good sale person good personality and he’s very gentle and he showed me around the car by the time I wait for him with paperwork and he gave me snacks and sale person good personality and he’s very gentle and he showed me around the car by the time I wait for him with paperwork and he gave me snacks and water and he played PGA for me on his computer and he’s very good. Just keep doing it Alex and you will the best soon! More
by Nouisp
Employees Worked With
June 22, 2021
FANTASTIC EXPERIENCE! I am a first time car owner and I can truly say that I appreciate the dedication,attention,and accuracy that I received from Leon. My Mother & Brother have purchased cars w/Leon & eac can truly say that I appreciate the dedication,attention,and accuracy that I received from Leon. My Mother & Brother have purchased cars w/Leon & each time they have had such a warm experience. Leon made the experience feel comfortable and easy to follow whilst focusing on my key purchasing factors. I will be recommending Leon to my friends and other family members. I also want to thank Lacey for assisting me on this beautiful car ownership journey. Again Leon I truly appreciate you and I sincerely appreciate your kindness. Toyota McDonough will always be highly recommended - I shall always come to this wonderful establishment for all of my servicing / future car purchases. More
by SirenaD
