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Jim Ellis Toyota of McDonough
McDonough, GA
8,600 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,600 reviews
June 26, 2021
Alex E Miller, I had a great experience today with Alex he was very professional and got me out pretty fast. Thx so much love my new ride he was very professional and got me out pretty fast. Thx so much love my new ride More
by t.terry66
Employees Worked With
June 26, 2021
Service was fast and helpful .. i needed to be done with the oil change fast because i had to be at work soon they had my work done within 1 1/2 and i made it to work on time the oil change fast because i had to be at work soon they had my work done within 1 1/2 and i made it to work on time More
by Jmwise29
Verified CustomerEmployees Worked With
June 26, 2021
Overall the Dealership is a good place to do business. I didn’t have a good experience with some of the other folks that I dealt with in selling my car returning my calls and giving me updates. But the Sal didn’t have a good experience with some of the other folks that I dealt with in selling my car returning my calls and giving me updates. But the Sales person Leon Poole was very responsive. More
by KathyP
Employees Worked With
June 25, 2021
Very positive dealership. Everybody I came into contact with greeted me like they knew me. Very clean place to visit while I got a killer deal on a used vehicle. with greeted me like they knew me. Very clean place to visit while I got a killer deal on a used vehicle. More
by limobodyguard
June 25, 2021
I always trust Toyota to do maintenance on my car.Always knowledgeable and friendly service 👍 knowledgeable and friendly service 👍 More
by PDILLARD2354
Employees Worked With
June 25, 2021
Rose was great! Thanks guys! Great experience, and very patient! patient! More
by Phillipsmithbjj
Employees Worked With
June 25, 2021
Will and Fran were great.. Both of them went above and beyond to get me in my new car .. Thank you!! beyond to get me in my new car .. Thank you!! More
by lnaulings09
June 25, 2021
An online search identified the exact car I wanted to buy. Brian was the sales person who assisted me. From the initial phone conversation to text messaging for appropriate links and the onsite appointm buy. Brian was the sales person who assisted me. From the initial phone conversation to text messaging for appropriate links and the onsite appointment, he was courteous and professional. He demonstrated exceptional listening skills and worked to make my purchase a positive, efficient experience. Interactions with the sales manager and finance manager were equally satisfactory. I would highly recommend Brian and the Jim Ellis Toyota of McDonough dealership. More
by Watts Bar
Employees Worked With
June 25, 2021
Great experience! Raymond was very helpful and communicated clearly what needed to be done and when it would be completed and even got me a Lyft to take me home. communicated clearly what needed to be done and when it would be completed and even got me a Lyft to take me home. More
by AMDEVITO27
Employees Worked With
June 25, 2021
Alex E Miller was very helpful and explained everything I needed to know. Gave us cold water and great snacks to hold us over until the process was done. needed to know. Gave us cold water and great snacks to hold us over until the process was done. More
by Zakiyyahburns
Employees Worked With
