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Jim Ellis Toyota of McDonough
McDonough, GA
8,601 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,601 reviews
November 20, 2021
The salesman and finance guy was amazing and I will most definitely recommend family and friends to this Toyota Dealership definitely recommend family and friends to this Toyota Dealership More
by coseydonnell
Verified CustomerEmployees Worked With
November 19, 2021
The service writer was very helpful how ever I was told 2hours for oil change and tire rotation which I thought was a long time but ended up being a little over 3hour for service,but the writer gave me tir 2hours for oil change and tire rotation which I thought was a long time but ended up being a little over 3hour for service,but the writer gave me tire rotation at no charge to Compensate the long wait,I guess I’m old school l.o.f.in45 Minutes or less but them days gone,good job guys but still needs to be a little quicker will be back…. More
by counterman66
November 19, 2021
Most of the time I have excellent service there. Reid Millikan is my service person. Shout out!!! Millikan is my service person. Shout out!!! More
by Valerie62050
November 19, 2021
David Washington was a great salesman. He made my car buying experience very easy and quick. buying experience very easy and quick. More
by jb swift
Employees Worked With
November 19, 2021
Second vehicle purchase from here; highly recommend this dealer. Service department is always great too! dealer. Service department is always great too! More
by cbuggs
November 19, 2021
Great experience!!! Ask for Neil. He a great salesman. He will work with you and good at his job. will work with you and good at his job. More
by rell
November 18, 2021
The service, once it started, was very good. My appointment was at 01:30 PM, but no one started working on my truck until after 3 PM when I asked the svc rep why the delay. I do understand diagno appointment was at 01:30 PM, but no one started working on my truck until after 3 PM when I asked the svc rep why the delay. I do understand diagnosing the check engine light problem and the recall trailer hitch light wiring took a while. None the less, the problem was resolved and completed by 6PM. More
by FNWB
Employees Worked With
Don't remember the svc rep's name, but she's not listed above
