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Jim Ellis Toyota of McDonough
McDonough, GA
8,601 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,601 reviews
November 23, 2021
I had an appointment and I went in, and they took care of me right away and bought me a latte. I went on a test drive, and I signed the paper work, and I was out of there. He took a picture of me near my new me right away and bought me a latte. I went on a test drive, and I signed the paper work, and I was out of there. He took a picture of me near my new suv. I was very much sastified. More
by sonja4
Verified CustomerEmployees Worked With
Kevin, William Mason
November 23, 2021
I think they were courteous. Personally I wasn’t too please… they had NO DEALS AT ALL!!! We paid FULL PRICE… INFLATION IS REAL😳 😧 THIS IS THE MOST EXPENSIVE END OF THE YEAR TRANSACTION…. When it comes please… they had NO DEALS AT ALL!!! We paid FULL PRICE… INFLATION IS REAL😳 😧 THIS IS THE MOST EXPENSIVE END OF THE YEAR TRANSACTION…. When it comes to buying a car. More
by patriciajg01
November 23, 2021
Quick service with an appointment. Clean facilities with ample seating. Friendly staff. Quality service by technicians. ample seating. Friendly staff. Quality service by technicians. More
by misscprice09
Employees Worked With
November 23, 2021
Mr.Ahmad kind curious and was a wonderful sales person. I really enjoyed the experience.Thank you having Harris for doing my connected service. really enjoyed the experience.Thank you having Harris for doing my connected service. More
by smcentyre357
November 23, 2021
Had no problem with the service and parts department. They did a good job. Thank you They did a good job. Thank you More
by DOUBLEKNOTSPY2000
Employees Worked With
Other Employees :
Noah Peacock, Dana Hull, Danelia West, Meagan Thackston
November 23, 2021
Easy car buying experience. Did most of my deal over the phone. Was at the dealership for 40 minutes then on my way with my car. Plus the best part got a phone call a few days later. The finance manager spo phone. Was at the dealership for 40 minutes then on my way with my car. Plus the best part got a phone call a few days later. The finance manager spoke to the bank and lowered my interest rate and payment. Highly recommend this dealer. My sales person David Washington was great. The finance manager Mike Green also was great. I will definitely go back for my next car purchase. More
by jasonadd73
November 23, 2021
An overall great experience with the sales rep and finance manager to facilitate my purchase. finance manager to facilitate my purchase. More
by Keaira
November 22, 2021
Everything was a great experience. I am pleased with my purchase. Giving thanks To Mrs Susan and Mr.Mason For all there help and support . Very grateful and wonderful customer service 5 star's to them and purchase. Giving thanks To Mrs Susan and Mr.Mason For all there help and support . Very grateful and wonderful customer service 5 star's to them and have a blessed day More
by harrellruth
Employees Worked With
Susan Crawford, William Mason
